Job Description

Krispy Kreme Doughnut Corporation

Hot Line Express

"Doughnut Glazing Specialist"

Overview of Position:

Doughnut Glazing Specialist - is responsible for preparing all products to a level that meets Krispy Kreme standards and in turn, satisfying the customer. This includes glaze preparation and processing for the doughnut line along with basic maintenance & cleaning of glazing equipment. Additionally, Glazing Specialists monitor all products and attempt to correct any problems that occur during the production process.

Principal Duties and Responsibilities:

• Glaze preparation and maintenance: Preparing glaze according to established recipes and procedures, monitoring consistency and quality, and maintaining appropriate glaze levels and temperatures.
• Hot Line Express equipment operation: Operating and monitoring the HLE oven and glazing equipment, following established operating procedures, and identifying or reporting equipment issues.
• Food safety and quality: Following food safety, sanitation, and quality standards, including proper handling of ingredients, cleaning and sanitizing equipment, and maintaining a clean production area.
• SOPs and documentation: Following established production procedures, monitoring and recording temperatures, times, and other required production checks.
• General skills: Attention to detail, ability to follow recipes and instructions, basic equipment operation, time management, teamwork, and customer service.

Safety and Sanitation

• Maintaining a clean, neat uniform at all times
• Complying with all safety and sanitation standards
• Practicing "clean as you go" techniques to maintain a clean work area including trash removal

Guest Service

• Display excellent customer service skills to promote store atmosphere
• Offer product samples to customers at GM's discretion

Related Skills

• Assisting retail operations as needed, following the guidelines identified in the Sales Specialist Employee Processing Training Manual
• Cross training for other essential store function duties as needed

Leadership

• Promoting teamwork among fellow employees
• Maintaining a sincere, courteous demeanor with employees and customers
• Working with management and key staff to improve performance and implement new initiatives
• Other duties as assigned

Essential skills and Experience:

• Basic literacy and math skills
• Working knowledge of weights and measurements
• Ability to identify numbers
• Ability to read clocks and tell time
• SNHD Food Handlers Card REQUIRED (Nevada Health Card)
• Must be at least 18 years old
• Excellent customer service skills
• Attention to detail
• Ability to reach & maintain equipment at basic levels
• Organizational and problem-solving skills

Nonessential skills and Experience:

• High school diploma or equivalent preferred

Physical Demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

• Carrying - Bending - Stooping - Grasping - Standing - Twisting
• Lifting - Walking - Communicating with customers and co-workers - Sweeping
• Writing - Mopping - Packing doughnut boxes

Physical Requirements

• Lifting up to 75 pounds frequently or up to 50 pounds constantly
• Pulling a cart that may hold multiple 50 lb bags of mix
• Using cleaning materials and equipment
• Ability to reach the counter
• Must be able to grasp products without crushing

Visual/Audible Acuity Requirements

• Must be able to read product boxes, labels and measuring devices

Working Conditions:

• The worker is subject to inside environmental conditions
• Un air-conditioned production areas may reach temperatures of 100 degrees for more than one hour
• Worker is subject to noise in the production/ processing area to the extent that they may have to shout to be heard

The above job description is intended to describe the nature and level of work being performed by people assigned to this position. It is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Why You will Love Working for Feel Good Brands:

At Feel Good Brands, we believe in taking care of our team just as much as we take care of our guests. Here are some benefits of joining our team:

• Weekly Pay - get paid fast and regularly.
• Additional Earnings - *Paid Daily*
• Health, dental, and vision benefits - We have you covered.
• Paid Time Off - Because everyone deserves a break.
• Employee Referral Program - Earn rewards for bringing great people to the team.

If you are looking for a place to learn, grow, and succeed while serving great food with a smile, Feel Good Brands is the perfect fit for you.