Job Description

We are looking for a passionate, motivated and experienced KPI Implementation and Development Specialist to join our dynamic and fast-growing team.

Responsibilities

• Develop and implement corporate KPIs
• Apply strategic planning in the process of KPI development, as well as in the execution of projects and operations
• Collect and analyze data to identify gaps and opportunities, supporting management in decision-making
• Gather information about current work processes
• Collect the necessary documentation for the overall KPI system process within the organization
• Calculate bonuses based on implemented KPIs and submit them for payment
• Formulate accurate questions based on the analysis of facts and information
• Define methods for measuring progress toward stated objectives
• Support all departments with management methodology to achieve the company’s goals
• Perform KPI-based bonus calculations and organize the payment process
• Carry out other tasks assigned by the immediate supervisor or arising from the responsibilities of the position
  

Requirements

• Bachelor’s degree in Business Administration, Economics, or a related field is required
• 2 years of relevant work experience in business analysis, KPI development, and performance measurement is required
• Strong knowledge and practical experience in establishing and implementing KPIs
• Proficiency in MS Office, particularly Excel, as well as in Power BI and Jira
• Good knowledge of SQL is preferred
• Strong analytical, research, and problem-solving skills
• Ability to analyze data, identify gaps, and ask the right questions to support strategic decision-making
• Excellent verbal and written communication skills in Armenian, English, and Russian
• Ability to manage multiple projects simultaneously, meet tight deadlines, and work effectively under pressure
• Strong organizational skills with attention to detail
• Excellent interpersonal and teamwork skills, with a proactive approach and willingness to learn