Job Description
A highly capable house manager / personal assistant is sought for a private, UHNW family of three (consisting of 2 principals and 1 baby) based in Atherton, California. The family have a second property in Los Altos, which will also require administrative oversight. The family are willing to offer both part-time (a minimum of 20 hours) or full-time hours, depending on the candidate's preference. The current household staff includes a live-in nanny.
This role is ideal for an experienced private-service professional seeking a long-term engagement, with significant autonomy to establish systems and processes from the ground up. As this is a newly created position, the successful candidate will have a unique opportunity to shape the role, implement best practices, and make a meaningful long-term impact while working as part of a lean, high-performing household team.
Responsibilities
House Management (approximately 75 % of the role)
The primary focus of the position will be overseeing and managing the family's 7,000 sq. ft. residence and 1-acre property.
- Manage approximately 20 household vendors, including gardeners, pool maintenance providers, cleaners, and other service professionals.
- Coordinate annual maintenance schedules for key household systems and equipment, including the well, generator, HVAC systems, refrigeration, and other appliances.
- Evaluate vendors and oversee larger household projects, such as security upgrades, renovations, and design improvements.
- Conduct research and implement household projects, including babyproofing and other family-related initiatives.
- Manage household shopping, groceries, and supplies.
- Coordinate weekly meal deliveries, laundry services, and dry-cleaning pick-up/drop-off.
- Receive, organize, unbox, and return packages as needed.
- Review and organize invoices, ensuring accuracy and identifying any discrepancies.
- Proactively identify and resolve household issues (e.g., replacing appliance filters, troubleshooting internet outages, arranging repairs, etc.).
Family Office
Maintain calendars and schedules related to household administration and family affairs, including:
- Property tax deadlines
- Vehicle registrations
- Insurance renewals
- Travel documentation (e.g., Global Entry)
- Driver's licenses and passports
- LLC and other entity compliance requirements
PA
- Coordinate approximately 10 family trips per year.
- Manage and coordinate nanny coverage as needed.
- Assist with event planning and execution.
- Provide personal scheduling support and personal shopping assistance.
Qualifications
- Previous experience supporting UHNW families, particularly within the technology, venture capital, or entrepreneurial sectors.
- Experience working with families with young children is highly desirable.
- Strong network of trusted vendors and service providers.
- Hands-on, resourceful, and capable of establishing systems and processes from the ground up.
- Comfortable operating within a lean, high-performing household team rather than a large staffed environment.
- Exceptionally detail-oriented, organized, discreet, and trustworthy.
Requirements
- Valid U.S. Passport, Green Card, or Employment Authorization Card (EAC).
- Available to start as soon as possible.
- Must reside locally to Atherton or within an easy commuting distance.
- Prior experience working in UHNW private residences is required
Personality
- Calm, warm, personable, professional, and low-ego demeanor.
- Comfortable working in an occupied family home and engaging appropriately with family members.
- High emotional intelligence, sound judgment, and strong attention to detail.
- Proactive and self-directed, with the ability to anticipate needs and identify opportunities to improve household operations.
- Hard-working, resourceful, and solution-oriented.
Salary and Benefits
- Highly competitive compensation is being offered based on experience (this will ultimately depend on whether the successful candidate is seeking a part-time or full-time position)
- The family currently only employ a live-in nanny. As the household structure evolves, a more comprehensive benefits package will be introduced. In the meantime, the family offers a competitive healthcare stipend and all industry standard benefits (prorated if part-time).
