Job Description

Why work with us?

Proven people.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Proven process.

Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

Proven results.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

• 95% client satisfaction rate – measures client satisfaction vs. expectations.
• Our clients have worked with us for over 10 years, on average.
• BTI Solutions counts 4 Global Telecommunication companies as clients.
• Client referrals are BTI Solutions’ largest source of new clients.
• Google Review 4.4, Facebook Review 4.8

Korean Bilingual Logistics Claim Analyst

Key Responsibilities

• Collect claim data from various data sources.
• Analyze claim data to report on claim trends, recovery/claim ratio, and other situational forecasts.
• Provide additional data as requested by SEA and Management.
• Monitor aging claim status and provide frequent notifications to team members regarding outstanding claims exceeding 120 days.
• Obtain relevant transportation/claim data using systems such as NERP, SAP, WMP, TMS, and Cello.
• Collect and organize data for daily/weekly/monthly progress reports.
• Prioritize and execute any ad hoc reporting and special project requests.
• Design, implement, automate, and maintain large scale enterprise data ETL processes.
• Consistently meet strict deadlines set by management with a strong sense of responsibility.

Qualifications & Skills:

• Bachelor’s degree in Statistics, Accounting, Business, Analytics, or equivalent experience.
• A minimum of 2-3 years of data analytics experience. Transportation/Logistics experience preferred.
• Fluent in Korean is preferred.
• Strong communication and interpersonal skills, with the ability to convey information clearly and concisely.
• Ability to read, interpret, and simplify complex information from various sources into clear and understandable formats.
• Strong critical thinking and planning ability; balancing accountabilities; flexibility to work in a fast-paced, team environment.
• Advanced knowledge of analytical skills in Microsoft Excel (PIVOT, VLOOKUP, seasonal index, IF functions, etc.) for reporting to management.
• Ability to collaborate and share tasks to maximize efficiency towards common goals.