Job Description

• Generous SCHCADS Award salary on offer - SCHCADS Level 5, Pay Point 1 $100,776.00 pa
• Full time, ongoing position
• Join our dedicated team as a Senior Support Worker, creating a culturally safe space where Aboriginal women experiencing family violence can access immediate support, coordinated referrals, and engaging community programs that foster connection, resilience, and self determination.

About the Role

We are seeking an energetic and culturally competent Senior Support Worker to deliver vital, culturally safe support to Aboriginal and Torres Strait Islander women experiencing or at risk of family violence. In this role, you will assess immediate safety needs, facilitate referrals to Djirra and external agencies, and mentor junior staff to build a supportive team environment. You will also coordinate the KWP's annual program of activities, ensuring a safe and empowering space for women to connect, learn, and heal.

What You’ll Do

• Supporting Aboriginal and Torres Strait Islander Women: Provide immediate, culturally safe support and safety planning for women facing family violence while maintaining strict confidentiality and guiding junior staff on risk assessment.
• KWP Cultural and Wellbeing Workshops: Lead the delivery and evaluation of cultural workshops, manage participant engagement, and maintain accurate attendance and resource records.
• Networking, Liaison and Community Outreach: Represent Djirra at community events and the "Sister's Day Out" program across Victoria, while building strong relationships with stakeholders and donors to support our mission.

Who You Are

You are an energetic individual who thrives in group settings and brings warmth, humour, and flexibility to your work. To succeed in this role, you will possess:

• Cultural Competence: Demonstrated knowledge and understanding of the Victorian Aboriginal community, specifically regarding the impact of family violence on Aboriginal women. You understand family violence within an Aboriginal cultural framework that centers the experiences of Aboriginal women.
• Professional Integrity: A high level of initiative, tact, and discretion when handling sensitive and confidential matters.
• Communication Skills: High-level oral and listening skills that allow you to build trusting relationships with Aboriginal people who have experienced trauma.
• Teamwork & Leadership: A collaborative spirit with the ability to mentor others, share information, and work effectively toward team goals.
• Adaptability: A flexible, non-judgmental, and empowering approach to service delivery, with the resilience to work independently and as part of a team in a challenging environment.
• Technical Proficiency: Intermediate PC skills, including familiarity with the Microsoft Office suite and data systems.
• Practical Requirements: A current driver's license is essential, as some out-of-hours and/or overnight travel may be required.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

A Position Description can be located in the application link page. Please do not hesitate to contact People and Learning at hrinfo@djirra.org.au or Rhiannon Smith at rsmith@djirra.org.au for a confidential discussion if you would like further information.

To apply, please click the ' apply' button and submit your r esume, cover letter and completed screening questions which will be sent via email once you have submitted your application. Please note screening questions are a requirement of your application. During the application process you may see an option to upload a video. Please note this is not a requirement of the application process.

Requirements

Essential

• A Victorian Employees Working with Children's Check card or willing to obtain one
• Willing to obtain a Police Check at Djirra's expense
• Experience working in Aboriginal organisations and the community in roles requiring knowledge and intuitive skills to support Aboriginal women.
• Driver’s License

Desirable

• Experience in the family violence sector, preferably with Aboriginal and Torres Strait Islander women will be highly regarded but is not essential.
• Tertiary qualifications in Community Services or related discipline will be highly regarded but are not essential.

Benefits

• Attractive salary packaging options (including meals and entertainment)
• Generous leave provisions apply and annual leave loading
• Employee Assistance Program with supportive, confidential counselling for personal and work concern
• Collaborative and inclusive team
• Additional paid leave for end of year office closure period
• Access to company vehicles for any work related travel
• Cultural awareness training both formal and informal settings is provided
• Accrued Day Off (ADO) Program available to full time staff

Please note this role may close prior to the advertised closing date (if applicable) if a suitable applicant is identified, or if we receive a high volume of quality applicants. If you are interested in this position, we encourage you to submit your application as soon as possible.