This is a remote position.

Our client is looking for a KnowledgeBase Database Assistant.
They operate within a well-established sector and have earned recognition over the past few years for consistently elevating their service quality, expanding their reach, and strengthening trusted relationships across their industry.

Responsibilities

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  Maintain, update, and verify client information within their internal CRM system, ensuring data accuracy at all times.

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  Create new client records while upholding consistency, formatting standards, and data completeness.

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  Conduct routine data audits, including removing duplicates, correcting outdated records, and improving database accuracy.

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  Organize, upload, and structure weekly meeting notes, client updates, and action items directly into the CRM.

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  Support the team by importing, exporting, and reconciling data from spreadsheets and other sources.

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  Collaborate closely with Rental Representatives and department leads to ensure client information reflects current projects, changes, and interactions.

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  Provide quick data lookups, summaries, and reports upon request to support fast-paced operations.

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  Follow internal data integrity and confidentiality guidelines across all systems.

Requirements

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  Strong attention to detail with the ability to maintain highly accurate data.

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  Experience working with CRM platforms, spreadsheets, or administrative databases.

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  Comfortable managing recurring data-cleanup tasks and handling large volumes of information.

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  Ability to prioritize tasks and make sound decisions when managing competing demands.

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  Excellent communication skills and professionalism when interacting with team members or executives.

Qualifications

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  Tech-savvy and methodical, with a natural inclination toward organization and structured workflows.

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  Effective time-management and the ability to work independently.

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  Problem-solver who demonstrates initiative and supports team needs proactively.

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  Comfortable speaking with senior-level stakeholders when required.

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  Background in administration, data entry, client support, or related fields is preferred.

Benefits

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  Full-time position.

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  100% remote.

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  Opportunity to support a fast-paced, collaborative environment.

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  Exposure to operational processes within a global, well-established organization.

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  Stable role ideal for individuals who enjoy structured work, accuracy, and consistency.