D2L

Knowledge Specialist - Fall 2026 Co-op

D2L  •  Kitchener, CA (Onsite)  •  21 days ago
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Job Description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

Are you eligible for co-op at D2L?

Our co-op roles are open to applicants who are:

  • Currently enrolled in a post-secondary program, and will not graduate prior to this co-op role (preference for students enrolled in an official co-op program)
  • Able to work 40 hours per week
  • Able to work in-person from a D2L office (office location dependent on role)

We may continue to review applications on a rolling basis, but recommend applying by May 19th at 9:00am ET to ensure you are included in initial application reviews.

As a Knowledge Specialist, you will collaborate with the Knowledge and Localization Team to provide multi-lingual content for our customers. Your main responsibilities will include creating how-to video tutorials in multiple languages, conducting quality-assurance reviews of our product translations, and acquiring multi-lingual product screenshots for our help documentation and release notes. Additionally, you will work with the team to address client needs for multi-lingual content. As a successful Knowledge Specialist, you will quickly learn and adapt to new tools, technologies, and processes with ease.

How Will I Make an Impact?

  • Work with the Knowledge Team to develop how-to video tutorials.
  • Partner with the Localization Team to ensure the quality of product translations.
  • Collaborate with the Knowledge and Localization Team to produce and distribute multi-lingual content.
  • Oversee and manage publishing queues to review and publish content created by D2L colleagues.

What you’ll bring to the role:

Must have:

  • Proactive and independent work ethic in a demanding environment.
  • Excellent problem-solving abilities.
  • Fluency in at least one language other than English (preferably Canadian French, Mexican Spanish, Brazilian Portuguese, Dutch, or Arabic).
  • Capability to independently complete all deliverables related to customer and D2L needs in a timely and trackable manner.
  • Availability to work Monday to Friday, 9am to 5pm.
  • Familiarity and interest in AI tools (ChatGBT, CoPilot,etc.)

Nice to have:

  • Experience with GitHub as a platform for version control.
  • Experience with MadCap Flare as a content management system.
  • Experience in technical writing, particularly for software and process documentation.
  • Experience with Canva in creating how-to video tutorials.

EDUCATION REQUIREMENTS:

  • Currently enrolled in a university or college program
  • Completion of courses in the areas of communication, technical writing, rhetoric, and/or courses with a strong persuasive writing component considered an asset.

The expected weekly salary range for a student hire in this role is listed below. The base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and school specific salary surveys.

Weekly Salary Range $788$996 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L

  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
  • 2 Paid Days off for SkillsWave-related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
D2L

About D2L

D2L is transforming the way the world learns – helping learners of all ages achieve more than they dreamed possible. D2L’s products, partners and vast ecosystem supports millions of people learning online and in person. Our growing global workforce is driven to make learning products that will transform our world by making technology more human. To learn more, visit www.D2L.com.

The D2L family of companies includes D2L Corporation, D2L Ltd, D2L Australia Pty Ltd, D2L Europe Ltd, D2L Asia Pte. Ltd., and D2L Brasil Soluções de Tecnologia para Educação Ltda.

Industry
Education & Training
Company Size
1,001-5,000 employees
Headquarters
Kitchener, CA
Year Founded
1999
Website
d2l.com
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