Job Description

Knowledge Managers design, manage, and maintain knowledge management (KM) systems that improve information sharing, collaboration, and secure access to organizational data. This role is ideal for an organized professional who enhances knowledge transfer and supports informed decision-making across the enterprise.

Key Responsibilities

KM Systems Administration

• Develop and maintain KM systems (e.g. SharePoint, databases, libraries, internal sites).
• Manage the KM environment to improve information flow and usability.
• Ensure all records in compliance with all regulations.

Training & User Support

• Train users, including IC partners, and create user guides.
• Serve as the primary point of contact for KM tool support and best practices.

Policy & Repository Management

• Maintain repositories for instructions, Internal Process Documents (IPDs), and policy memos to ensure accuracy, consistency and accessibility.

Knowledge Transfer & Collaboration

• Strengthen the KM environment to support collaboration and information sharing.
• Lead efforts to document and retain critical organizational knowledge.

Data Integrity & Security

• Ensure records are accurate, accessible, and secure.

Success Factors

• Organized and detail-oriented
• Collaborative and supportive
• Technically proficient and innovative
• Strong focus on security and compliance

Requirements

• Bachelor’s degree in a related field
• 3+ years managing SharePoint or KM platforms
• Experience in records management or KM processes
• Strong communication and training skills
• Active TS/SCI : willingness to obtain a CI Poly

Preferred

• Experience with DoD, IC, or federal agencies
• Familiarity with IC information-sharing policies and security requirements
• SharePoint super user experience

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers’ Compensation
• Relocation Assistance