Job Description

Level Entry Job Location COEUR D'ALENE CASINO RESORT & HOTEL - WORLEY, ID 83876 Position Type Full Time Salary Range $18.00 - $18.00 Hourly

Travel Percentage None Job Shift Graveyard Job Category Maintenance

Performs duties in order to provide a clean and productive work area in order to ensure the highest quality goods and services to all guests, both internal and external.

RESPONSIBILITIES:

• Perform all daily equipment cleaning tasks and clean all front line floors nightly.
• Respond to and/or resolve customer inquiries, complaints, or concerns in a courteous, timely, and efficient manner.
• Ensure compliance with all county, state, and federal food service laws and requirements.
• Follow work assignments given by the team lead to accommodated adjusted work assignments.
• Clean floor drains as need to keep free of food debris.
• Sweep and mop floors as needed.
• Attend all department team meetings, workshops, and training sessions as delegated by manager.

Qualifications

QUALIFICATIONS

Education/

Experience:

• High school diploma or equivalent is preferred.

Skills/Knowledge:

• Must have strong verbal and written communication skills.
• Must be able to provide excellent customer service.
• Professional conduct including good attendance and ability to maintain professionalism at all times.
• Must have a positive attitude.
• Must be able to pull out/put back the cook line equipment (i.e. broilers, burners, hot stoves, refrigerators, etc.) as needed.
• Must be able to lift barstools, placing on top of bar counter during cleaning and then remove barstools from counter to return to the floor when cleaning is complete.
• Food safety and kitchen sanitation training is preferred.
• Basic understanding of custodial equipment and its uses preferred.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is classified as a heavy strength category position. A person in this position will exert 50 to 100 pounds of force occasionally, and /or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk. The employee should be able to focus on a single source of auditory information in the presence of other distracting sounds. The employee must be able to see objects in the presence of glare or bright lighting, under low light conditions, or to one’s side. Must be able to pull out/put back cook line. Must be able to put all barstools on top of bar and back down.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference and gives preference to Coeur d'Alene Tribal Members, Spouses and/or children of CDA Tribal Members, and Other Enrolled members of Federally Recognized Tribes and then all other applicants.