Job Description

Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia.

Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people. We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of.

As our collection continues to grow, including the opening of Crystalbrook Sam in Adelaide at the end of 2026 and Crystalbrook Aurora in Canberra in early 2027, we are entering an exciting new chapter.

Guided by our values — We are Customer Obsessed, We are Collaborators and We are Courageous — we are building more than hotels. We are building careers, experiences and a new standard of hospitality.

Crystalbrook Riley is a five-star luxury hotel in Cairns, where contemporary elegance meets a relaxed, tropical spirit.

Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach, a celebration of the contemporary and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy, colour and spirit of Cairns.

Bold, stylish and effortlessly welcoming, Crystalbrook Riley is more than a hotel. It is a place to connect, celebrate and experience luxury with personality.

The Opportunity:

Behind every vibrant dining experience at Crystalbrook Riley is a kitchen operating at its best! As a Kitchen Steward, you will play an essential role in keeping our culinary spaces clean, safe, organised and ready for every service.

Working alongside our chefs and fellow stewards, you will keep crockery, utensils, pots, pans and equipment moving efficiently through the kitchen. You will maintain work and storage areas, use cleaning equipment and chemicals safely, manage waste responsibly and report equipment faults before they affect service.

Be part of the energy behind Crystalbrook Riley’s dining experiences, with a hands-on role, a supportive team and plenty of variety across every shift.

The Talent:

You are dependable, energetic and take genuine pride in a job well done! You enjoy being part of a team, stay organised when the pace picks up and understand how much the small details matter.

While previous kitchen stewarding or commercial kitchen experience will be highly regarded, we also welcome those with a genuine passion for hospitality, a strong work ethic and an eagerness to learn.

• Experience within a kitchen, stewarding or commercial cleaning environment is advantageous
• Familiarity with commercial dishwashing and cleaning equipment, or a willingness to learn
• An understanding of cleaning chemicals, safe handling practices and food hygiene standards
• The ability to work efficiently and maintain attention to detail during busy periods
• A collaborative approach and willingness to assist wherever needed
• Availability to work a flexible roster, including nights and weekends
• A Food Safety Certificate, or willingness to obtain one
• This is the strongest version so far: engaging without overselling, welcoming to entry-level applicants and accurately grounded in the JD.

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.