Job Description

Crystalbrook Riley is a five-star luxury hotel in Cairns, where contemporary elegance meets a relaxed, tropical spirit.

Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach, a celebration of the contemporary and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy, colour and spirit of Cairns.

Bold, stylish and effortlessly welcoming, Crystalbrook Riley is more than a hotel. It is a place to connect, celebrate and experience luxury with personality.

The Opportunity:

As a Kitchen Steward you will play an essential role in the smooth running of our kitchens. You will maintain the highest standards of cleanliness and hygiene across all culinary spaces, supporting our chefs before, during and after service. Your responsibilities will include washing dishes, utensils and equipment, caring for kitchen machinery, maintaining spotless work areas, and ensuring all back-of-house spaces operate efficiently. You will also assist with deliveries, stock organisation, waste disposal and general cleaning tasks to keep our kitchens functioning at their best.

The Talent:

To be successful in this role, you will take pride in creating a safe, clean and well-organised kitchen environment. You will be proactive, fast-moving and comfortable working in a high-volume setting while following hygiene and safety protocols.

You will bring:

• Previous experience as a kitchen steward preferred, but not essential
• Experience using a commercial dishwasher and cleaning equipment
• Knowledge of cleaning chemicals and safe handling procedures
• Understanding of hygiene, sanitation and food safety standards
• The ability to work efficiently in a fast-paced environment
• Availability across nights, weekends and rotating shifts
• A willingness to support chefs and fellow stewards across a variety of tasks
• Food Safety Certification, or willingness to obtain

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.