Job Description

Company Introduction

T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly to become Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in Metro Vancouver, 6 in Alberta, and 10 in Ontario (8 in GTA and 1 in Ottawa, 1 in Waterloo).

The Role

Reporting to the KD Department Head and Technical Specialist, the Sushi Supervisor is responsible for supporting the KD Department Head in providing guidance, supervision and sets as a good example for Sushi Production Assistants to follow. He/she is also responsible for producing the assigned products (Sushi, Rolls, Sashimi, Teriyaki and/or others) based on orders received, control quality, inventory and wastage.

Major Responsibilities:
主要工作職責:
1. Provide guidance and supervision to Sushi Outlet Production Assistants, ensure fair distribution of work and ensure proper scheduling is done
督導壽司分銷店助理的工作執行, 公平分配工作, 並確保完成日程安排
2. Supervise the Sushi Outlet production processes
督導壽司分銷店製作作業流程的過程
3. Provide training to Sushi Outlet Production Assistants and provide feedback on staff performance
提供員工培訓及表現的反饋
4. Participate in new product research and development process, encourage innovations
鼓勵創新並參與新產品研究和開發的過程
5. Manage product food safety and ensure FIFO is strictly practiced within the department
管理及確時掌控食品安全, 並嚴格執行「先進先出」原則
6. Familiar with product ordering, its process and execution
熟悉訂貨管理流程及執行
7. Control product (Sushi, Rolls, Sashimi, Teriyaki and/or others) quality, inventory level and wastage
控制產品(壽司、手卷、魚生、照繞食品及其他廚食製品)質量, 庫存的水平和損耗
8. Greet customers by providing good customer service with smile, friendly enthusiasm; answer customers’ enquiries
歡迎顧客, 提供良好顧客服務; 面帶笑容, 親切熱誠; 回覆顧客詢問
9. Lead by example by performing duties of Sushi Outlet Production Assistants as required
以身作則完成廚食部生產助理的本職工作
10. Produce the correct quantity of assigned products(Sushi, Rolls, Sashimi, Teriyaki and/or others) based on orders received
根據收到的訂單產生正確數量的指定產品(壽司、手卷、魚生、照繞食品及其他廚食製品)
11. Responsible for the cleanliness, hygiene, equipment and tools maintenance follow up and workplace safety of the production area
負責壽司分銷店的清潔,衛生, 設備及工具維修跟進和工作場所的安全
12. Perform any other duties as assigned by the superior
執行其他上級委派的任務

Attitude Requirements:
工作態度要求:
1. Demonstrate job commitment, accountable, reliable
做事認真, 負責, 可靠
2. A good team player, able to collaborate with and assist other colleagues
具備團隊合作精神, 能和同事和睦相處, 互相配合和幫助
3. Possess a positive, proactive, self-motivated work attitude
工作態度積極, 正面, 主動, 具自發性
4. Good attendance record, comply with company’s rules and regulations
出勤紀錄良好, 遵守公司規章制度

Knowledge, Skills and Ability Requirements:
職位要求:
1. Possess knowledge, skills and prior experience in making products offer by the Sushi Outlet (Sushi, Rolls, Sashimi, Teriyaki and/or others)
具備相關廚食製品製作(如:壽司、手卷、魚生、照繞食品及其他廚食製品) 的知識和經驗
2. Possess knowledge in workplace health & safety and food safety (FoodSafe Certification is preferred)
了解工作環境下的健康安全知識和食品安全 (首選具有FoodSafe認證)
3. Process knowledge and experience in supervising production workflow and controlling cost and wastage
具備生產流程, 控制成本和損耗的知識和經驗
4. Good organization, and problem-solving skills
良好的組織, 協調及解決問題能力
5. Ability to manage and train employees
具備管理及培訓能力
6. Ability to deliver product research and development relevant to the Sushi Outlet (e.g. Sushi, Rolls, Sashimi, Teriyaki and/or others)
能夠提供廚食製品的研究和發展 (如:壽司、手卷、魚生、照繞食品及其他廚食製品)
7. Good communication and customer service skills
良好溝通及顧客服務能力
8. Flexible to work in various shifts, including weekdays, weekends, holidays, morning and evening hours
需輪班工作, 包括平日, 週末, 節假日, 早上和晚上時段
9. Have a good understanding of tools & equipment relevant to the job
懂得正確使用專業工具
10. Possess basic computer skills in MS Office

具備基本的電腦操作知識

11. Good command of English. Knowledge of Chinese (Cantonese and/or Mandarin) is an asset
良好的英語能力。懂國/粵語更佳

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

Benefit

• Staff purchase discount
• Paid annual leave, sick leave, marriage leave and bereavement leave
• Discounted staff meals
• Life and AD&D Insurance

Shift

• Shift work is required
• Weekday & weekend

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.