Job Description

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025!

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!

Benefits:

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• £12.21 per hour + service charge!
• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

Job Highlights:

Location: TOCA Social, Birmingham Bullring, Birmingham, B5 4BU

Reports to Head Chef

Hours Required Minimum of 10 or 15 hours per week. Candidates must be flexible to work evenings and weekends.

The dynamic role of a Kitchen Crew Member means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!

Role Scope & Responsibilities:

We’re looking for a Kitchen Crew Member who will ensure the smooth running of our Heart of House operations to create exceptional guest experiences through your passion for creating delicious dishes. Some of your responsibilities include:

• Supporting your teammates across the kitchen with the preparation and delivery of TOCA Social dishes
• Ensuring high kitchen standards at all times, including high cleanliness standards and ensuring food quality and presentation is always at the hear of your work
• Working closely with your teammates and wider venue teammates to exceed guest expectations
• Escalating any maintenance issues to your leader
• Ensuring all products are stored and labelled correctly
• Adhering to all TOCA Social standards and guidelines as well as statutory regulations e.g. Health & Safety, Food Safety and Allergy processes
• Ensuring your communicate in a clear, warm and friendly manner to all teammates within the venue
• Supporting the kitchen and wider venue during events
• Being a team player who’s ready to support other departments as needed
• Supporting junior members of the team to develop their skills
• Monitoring stock levels, ensuring everything is always maintained and correctly stored and labelled
• Working closely with the Head Chef to ensure minimum wastage and following portion control guidelines
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience:

• A punctual and reliable individual with a great attitude and work ethic!
• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• A willingness and desire to make people happy and deliver genuine and memorable experiences
• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates!)
• Food Safety Level 2 qualified (ideally but not a deal breaker)
• Experience working within a kitchen as a Chef, Kitchen Assistant or similar