Job Description

SUMMARY

The Kitchen Appliance Technician is responsible for the installation, maintenance, troubleshooting, repair, and inspection of commercial kitchen equipment across a campus of facilities. This role ensures that all kitchen appliances and food service equipment operate safely, efficiently, and in compliance with applicable health, safety, and manufacturer standards.

KEY DUTIES & RESPONSIBILITIES

Maintenance

• Performs scheduled preventative maintenance of commercial kitchen equipment including coolers, ovens, warmers, deep fryers, mixers, blenders, steam ovens, warming plates, griddles, pizza ovens, dishwashers, coffee brewers, etc.
• Performs corrective maintenance and repairs.
• Troubleshoots performance issues and root causes.
• Diagnoses electrical, gas, refrigeration and control system issues.
• Creates detailed records of maintenance and repairs through a CMMS process.
• Update asset records.
• Co-ordinates with manufacturer contractors.
• Assists in replacement part procurement.
• Manages replacement part inventory.
• Escalates issues to the mechanical team lead.
• Provides basic function and cleaning training to user groups.
• Ability to work evenings.
• Be a part of an on call rotation.
• Other duties as assigned.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

KNOWLEDGE & SKILLS

• High School diploma.
• Appliance service technician certificate.
• Minimum 3 years’ experience working on electrical and mechanical systems.
• Knowledge of preventative maintenance programs and asset management systems.
• Possesses a strong environmental, health and safety mindset.
• Strong client-service orientation along with a high sense of urgency.
• Technical diploma or certification in appliance repair, refrigeration, HVAC, electrical, gas fitting, or a related trade preferred.
• Ability to lift 50 lbs.

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