Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your own private paradise on a lush coral island. On Desroches Island, there is nothing to distract you from tranquillity, save for the sound of birds singing and an ocean breeze that invites you to come a little closer. We’re the only resort on this captivating coral island in the middle of the Indian Ocean, where the beaches belong to no one and everyone at the same time. Our rustic villas and suites are intimate retreats and will make you feel like a castaway who has struck gold.

Kitchen Admin

About Four Seasons Hotels and Resorts:

Four Seasons’ legacy has been built through the care, skill, and passion of our people, who have been creating exceptional moments with genuine heart since 1961.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

We are proud of the incredible achievements of our people. As leaders in luxury hospitality, we continuously elevate the industry through a team united in care and excellence, where all employees celebrate each other’s unique talents and contributions.

Our history is iconic, our values strong, and our people and culture lead the way. We have an exceptionally strong foundation, and our future is even brighter.

QUALIFICATION REQUIREMENTS:

1. Excellent reading, writing and oral proficiency in the English language.
2. Typing, filing, telephone and general secretarial skills.
3. Must be able to type a minimum of 40 WPM.
4. Previous secretarial, hotel and/or related experience required.
5. Prior word processing software experience preferred.

JOB FUNCTIONS:

1. The ability to open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response.
2. The ability to type correspondence, reports, etc., which includes composition of letters and memorandums.
3. The ability to handle telephone calls for the executive offices following the standards of Four Seasons Hotels.
4. The ability to ensure proper and correct communication between executive office and other staff.
5. The ability to take minutes when requested.
6. The ability to compose and correspond to all letters to the executive office.
7. The ability to maintain all Rooms Division and Food & Beverage office supplies.
8. The ability to maintain files.
9. The ability to update and maintain the Corporate Policy Manuals and the hotel policy manual as directed.
10. The ability to respond properly in any hotel emergency or safety situation.
11. The ability to perform other tasks or projects as assigned by hotel management and staff.
12. The ability to maintain confidentiality in all matters relating to the Hotel, Home Office, owners, etc.
13. The ability to learn and use various programs in personal computers.
14. The ability to maintain a cordial and professional environment in the office with all visitors and co-workers at all times.
15. The ability to coordinate the flow of applicant interviews for the Rooms Division Manager and Food & Beverage Director and ensure that the process is as smooth and hospitable as possible.
16. The ability to refrain from seeking personal gain from association with the Hotel or Executive Offices or from soliciting any services or products as a representative of the Hotel or Executive Offices.
17. The ability to use all telephone, fax, computer and other equipment for Hotel business only.
18. The ability to follow proper payroll procedures.
19. The ability to answer telephone and use the paging system according to Four Seasons' standards.
20. The ability to type in a proficient manner to ensure a quality and timely product.
21. The ability to proofread all correspondence prior to submission for signature.
22. The ability to maintain all files in accordance with established procedures and standards.
23. The ability to maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel.
24. The ability to assist in the preparation of reports as required by Director of Food & Beverage
25. The ability to keep informed as to the daily hotel activities.
26. The ability to participate in scheduled meetings as requested.
27. The ability to copy, fax or mail any documents, files, proposals, prospectus or applications as needed.
28. The ability to trace reservations and amenities as well as pull and re-file files.

Reports to

F&B Director

Appropriate Manual/Policy & Procedure

Four Seasons Culture Standards

Four Seasons Core Standards

Compliance Policies

1. Electronic Systems Policy
2. Management Code of Conduct
3. Confidential, Privacy and Proprietary Data Statement
4. Our Policy against Harassment
5. Code of Business conduct and Ethics

What we offer

• Competitive Salary and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Employee Uniforms and transportation
• Complimentary Employee Meals

Schedule & Hours

• Full time – 6 days a week of which you will be expected to work early mornings, days, evenings, overnight, public holidays or weekends
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on operational need.

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us: 

Four Seasons Careers - Four Seasons Seychelles & Four Seasons Seychelles at Desroches Vacancies

Linked - https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook – https://www.facebook.com/FourSeasonsJobs

Twitter - https://twitter.com/FourSeasonsJobs 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities are encouraged to apply.