The Royal Children's Hospital

Kiosk Assistant

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  44 minutes ago
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Job Description

Hawkesbury Oasis is a vibrant community aquatic and recreation centre in South Windsor, proudly operated by The Y NSW in partnership with Hawkesbury City Council. More than just a gym or pool, it's a place where people come together to stay active, build connections and support their wellbeing.

About the role

As a Kiosk Assistant, you'll work in a fast‑paced café/kiosk environment, providing efficient, friendly service to everyone who visits the centre. You'll play a key role in:

  • Customer service – being the welcoming face of the kiosk
  • Operations – helping with food preparation, stock and cash handling
  • Compliance & safety – following food safety, cash handling, and WHS procedures at all times

This role suits someone who enjoys a busy environment, can multitask, and loves working with people.

What you'll do

  • Provide exceptional customer service to all café/kiosk customers in a friendly and timely manner
  • Maintain a clean, tidy and professional appearance, including wearing the required uniform and name badge
  • Build positive, co‑operative relationships with customers and team members
  • Assist with food and beverage preparation and baking as required
  • Follow all food handling requirements and legislation, including monitoring use‑by dates and disposing of expired products correctly
  • Help with stock ordering, receiving and stocktakes, and keep shelves and fridges well stocked
  • Follow cash handling procedures with 100% accuracy, ensuring the register balances at the end of each shift
  • Keep the kiosk area clean, tidy and free from hazards, maintaining a high standard of presentation
  • Work safely and support YMCA NSW risk management and WHS requirements, including incident reporting and hazard management

What you'll bring

  • Self‑motivated, customer‑focused and able to work well as part of a team
  • A welcoming, friendly and approachable manner
  • Ability to multitask and perform in a high‑volume service environment
  • Previous customer service experience
  • Barista experience
  • Current CPR certificate (essential)
  • Desirable: Food handling certification
  • A reasonable level of fitness and safe manual handling techniques – this role includes physical duties and repetitive manual tasks

Who What Y?

The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact, and empowering young people. We operate over 80 sites across the state employing more than 1,000 staff to deliver enriching community programs

We welcome applications from people of all backgrounds and encourage candidates from diverse communities to apply. YMCA NSW is committed to creating an inclusive workplace where everyone can contribute their unique perspectives and talents.

Commitment to Safeguarding

At the Y, safeguarding is at the heart of everything we do. We are committed to ensuring all children and young people feel safe and are safe—in our programs, in their families, and in their communities.

Our recruitment and screening processes are designed to ensure the right people are in the right roles to protect and empower young people.

https://www.ymcansw.org.au/about-us/safeguarding-children-young-people/

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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