KPH HEALTHCARE SERVICES, INC

Kinney Homecare Customer Service Representative

KPH HEALTHCARE SERVICES, INC  •  $19/hr  •  New York (Onsite)  •  2 months ago
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Job Description

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities:

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.

Qualifications

Education:

  • Minimum: High School Diploma or GED

Experience:

  • Preferred: 0-1 years previous experience in related position
  • Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00 - $19.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

KPH HEALTHCARE SERVICES, INC

About KPH HEALTHCARE SERVICES, INC

KPH Healthcare Services, Inc. is a national provider of pharmaceutical and health care services with complementary businesses in both the retail and commercial segments of the industry. Our company is comprised of four divisions: Kinney Drugs, a chain of 98 full-service drug stores located throughout New York and Vermont; HealthDirect Institutional Pharmacy Services, that services long-term care and alternative care needs; ProAct, Inc., a pharmacy benefit management company with sales offices throughout the country and a mail order pharmacy; and Noble Health Services, a specialty pharmacy that dispenses medications used to treat complex and chronic diseases.

Industry
Chemicals & Materials
Company Size
201-500 employees
Headquarters
East Syracuse, New York
Year Founded
Unknown
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