Job Description

Location: Williamsburg,Virginia,United States

Must be detailed, organized, a self-starter, proactive and take pride in providing quality work. Strong written and verbal communication skills are important. Must be able to multitak between multiple roles.

Duties:

1. Provide daily administrative support to the agents and staff
2. Manage calendars: Keep agents apprised of calendar, action items, messages and relevant business issues, both internal and external
3. Send daily lead rotation to team members
4. Assign leads as rotation follows
5. Input all leads into proper systems
6. Screen incoming calls & email correspondence. Determine the priority and respond appropriately. Make recommendations as needed regarding appropriate action and follow-up
7. Gather voicemail messages and phone messages, taking initiative on appropriate action or routing to the appropriate person
8. Assist on Onboarding New agents
9. Work with Microsoft Outlook, Google and other technology and apps to support office functions
10. Compiling stats and reports pulled from the MLS as request by the staff
11. Folder content upkeep for all marketing material to clients
12. Assist agents with the paperwork needed to show properties
13. Create a Duty Agent schedule for weekends
14. Maintain and upkeep with daily office needs
15. Order office supplies as needed
16. Take proper marketing material to Resort as needed
17. Send out contract notifications to internal personnel
18. Check for mail at proper mailboxes at KRI Office & KM Resort
19. Other daily duties as needed within their abilities

Qualifications:

• Must have experience in database management
• Must be proficient with common word processing and spreadsheet software
• Must be detail oriented and have excellent time management skills
• Possess strong customer service skills
• Strong written and verbal communication skills
• High School Diploma or equivalent required

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