Job Description

Kids Only Coordinator (Seasonal)

(21718)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Job

• As a KidsOnly Coordinator, you are the heart of our young guests’ experience — creating magical moments, laughter, and learning in a safe and inspiring environment. You are responsible for curating a daily program of creative, educational, and entertaining activities, ensuring that each child enjoys an unforgettable luxury experience aligned with the resort’s standards of excellence.
• You embody our resort’s philosophy of joy, care, and genuine service, ensuring that every interaction reflects the warmth, professionalism, and attention to detail expected in a world-class hospitality environment. From themed adventures to personalized surprises, you transform every day into an opportunity for discovery and delight.

About You

• You are energetic, creative, and deeply passionate about working with children. You possess exceptional communication and interpersonal skills, always demonstrating patience, empathy, and enthusiasm. You are organized, responsible, and committed to ensuring the highest levels of safety, hygiene, and service quality. You take pride in representing the resort’s luxury values and enjoy collaborating with other departments to deliver a seamless and joyful guest journey.

Key Duties and Responsibilities

• Develop, coordinate, and execute the daily KidsOnly program of activities in a fun, safe, and engaging manner.
• Ensure that all children are supervised with the highest level of care, safety, and professionalism.
• Create unique, themed experiences that reflect the resort’s identity and values of luxury hospitality.
• Maintain cleanliness, order, and disinfection of all areas, materials, and toys before and after each activity.
• Ensure PPE is worn at all times and hygiene protocols from both local authorities and the resort are strictly followed.
• Follow grooming standards and the resort’s Lost & Found policy with precision.
• Keep accurate registration forms and attendance records for all participating children.
• Prepare amenities and surprises for children according to the daily or seasonal plan.
• Communicate effectively with other departments to ensure guest requests and operational needs are met.
• Attend training sessions, including first aid and safety, to maintain updated knowledge and skills.
• Conduct daily self-audits to ensure luxury service standards are consistently achieved.
• Provide a seamless handover at the end of each shift.
• Perform any additional duties as assigned by management, showing flexibility and a team-oriented attitude.
• Skills, Experience & Educational Requirements  
• Minimum of 1-year experience in childcare industry
• High school completed or higher level of education Passionate about working with children Advanced English knowledge (85%) Pediatric Frist aid training MS Office software programs (Excel, PowerPoint, Word & Publisher) Use of ALICE system & OPERA PMS Advanced communication skills.  Mental agility, good personal behavior, dynamic and extroverted personality, creative, care for detail, responsible and team player. Must be able to drive golf cart.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.