Job Description

Members of the KidZone staff will represent the Old Colony Y in an enthusiastic and positive manner, resulting in friendly, convenient, and courteous service. Staff will be responsible for understanding the integral role of KidZone in the overall member experience and will provide quality supervision and care at all times for the children in his/her care. KidZone Staff will keep the environment clean, safe, and attractive at all times.S/he will uphold the code of conduct and will ensure that all areas of the job responsibilities reflect the mission of the Old Colony Y.The KidZone staff will display and encourage the character traits of caring, respect, responsibility, and honesty in the fulfillment of job duties.

Job Function

1. Program/Department Employee Responsibilities

• Provide friendly courteous service to all members and clients of the Old Colony Y
• Contribute to a positive work environment by illustrating pride in the job, enthusiasm, and cooperation with co-workers
• Ensure KidZone is clearly following Old Colony YMCA monthly themes and that there is enthusiastic representation of the monthly Association project
• Ensure KidZone is a medium for purposeful communication with participants regarding program, membership and event priorities and work to connect KidZone families to opportunities that will best fit their needs
• Supervise children left in his/her care in a healthy, safe environment and ensure children are participating in fun and constructive activities
• Maintain appropriate behavior management of children at all times in accordance with the Old Colony Y Child Care Policy
• Keep accurate daily attendance records (be sure children and caregivers abide by sign-in and out policies)
• Understand the branch Emergency Procedures, participate in drills, and maintain safety at all times (Including accurate registration records)
• Report all accidents and incidents to supervisor, branch leadership on duty, and via Logic Manager immediately.
• Abide by scheduling guidelines set by supervisor taking responsibility for finding own substitutes when the need to be absent arises- more than 2 absences in a month will require meeting with supervisor
• Attend required staff meetings and complete any trainings related to job
• Work to actively build the FLY kids Ambassador program and act as a role model and mentor to FLY kids
• Work with fellow KidZone staff to actively supervise children from all angles, always actively discussing and minimizing potential blind spots, etc.

• FLY Kids leadership

1. Fiscal Responsibility

• Responsible for obtaining necessary information and collection of fees from program participants (non-members) and submitting the money to our member service staff
• Ensure that attending participants are cross-checked regularly to ensure they are an active household member.

4. Facility/Housekeeping Responsibility

§ Ensure a safe and secure environment for all members

§ Ensure that the floor, walls, tables, chairs, and program equipment meet the highest level of cleanliness

§ Inform Supervisor of all program equipment needs

§ Adhere to proper opening and closing procedures.

1. Interdivisional Responsibility
1. Perform miscellaneous Member Engagement Duties (ie. Surveys, Engagement around programs and services, phone calls, filing) when minimal children are present

1. YMCA LEADERSHIP COMPETENCIES - LEADER

Mission AdvancementAccepts and demonstrates the Y’s values.Demonstrates a desire to serve others and fulfill community needs.Recruits volunteers and builds effective, supportive working relationships with them.Supports fundraising.

CollaborationWorks effectively with people of different backgrounds, abilities, opinions, and perceptions.Builds rapport and relates well to others.Seeks first to understand the other person’s point of view and remains calm in challenging situations.Listens for understanding and meaning; speaks and writes effectively.Takes initiative to assist in developing others.

Operational EffectivenessMakes sound judgments, and transfers learning from one situation to another.Embraces new approaches and discovers ideas to create a better member experience.Establishes goals, clarifies tasks, plans work, and actively participates in meetings.Follows budgeting policies and procedures, and reports all financial irregularities immediately.Strives to meet or exceed goals and deliver a high-value experience for members.

Personal GrowthPursues self-development that enhances job performance.Demonstrates an openness to change, and seeks opportunities in the change process.Accurately assesses personal feelings, strengths, and limitations and how they impact relationships.Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

1. Qualifications/Experience and Physical Requirements
1. Minimum of 16 years of age
2. Must enjoy working with and building assets in children
3. Clear communication skills
4. Current CPR and First Aid Certifications-must obtain within 30 days of hire
5. Physical ability to lift small children up to 40 lbs.
6. Must be able to sit, stand, walk and bend throughout the work day.