Job Description

· Handle all walk-in customers and telephone enquiries from customers and ensure that individual retail outlet is operating smoothly according to company policy and regulations all the time

· Ensure deliver professional service to all walk in and account customer at all times

· Proactive selling DHL services, such as TDD, SII and PDN to ensure to tap on every business opportunities and acquire optimize revenue

· Provide after sales service to customers by register special pre-alert and follow up special request from customer

· Ensure the updated customer information is share with respective sales and responsible for all service related information is file and update

· Answer both walk-in enquiries

· Provide support in processing the redemption service for marketing campaign

· Maintain retail outlet clean and tidy

· Any other tasks assigned by the Retail Manager

Job Requirement:

· Bachelor degree in Sale, Marketing, or equivalent is required.

· Fluent in Speaking/Reading/Writing Khmer is required

· Fluent in Speaking/Reading/Writing English is required.

· Good in Speaking/Reading/Writing Chinese Mandarin will be an advantage.

· Good Computer Skills: MS Word, Excel, Power Point, Internet Email.

· Be confident, friendly, and people-oriented.

· Must have high commitment and be willing to learn, and challenge.