Job Description

Keyworker (Female Only) - HMP Eastwood Park

The Nelson Trust is a leading charity providing trauma-informed support to people with multiple and complex needs, helping individuals build positive, healthy and fulfilling lives.

We are looking for a compassionate and motivated Keyworker to join our Women's Community Services team at HMP Eastwood Park. This rewarding role supports women involved in the Criminal Justice System, providing holistic, person-centred support that empowers women to overcome barriers, reduce reoffending and create positive futures.

Salary £27,000 - £28,500 per annum
Hours Full Time (35 hours per week Monday - Friday)
Location HMP Eastwood Park

What will you do

• Manage a caseload of women residing in HMP Eastwood Park, providing tailored practical and emotional support
• Complete comprehensive assessments and develop collaborative, strengths-based action plans
• Support women with housing, health, substance misuse, finances, family relationships, education, training and employment opportunities
• Work closely with prison staff, probation services, healthcare teams and other partner agencies to coordinate effective support
• Advocate on behalf of women at multi-agency meetings and, where required, attend court proceedings
• Maintain accurate records, monitor progress and promote safeguarding, wellbeing and positive outcomes

What we are looking for

• Experience of supporting women with multiple and complex needs
• Understanding of issues such as trauma, domestic abuse, substance misuse and offending behaviour
• Ability to build trusting relationships and engage women who may face barriers to accessing services
• Experience of carrying out assessments, managing risk and developing individual support plans
• Strong communication, organisational and caseload management skills
• Commitment to trauma-informed practice and the values of The Nelson Trust

What we offer

• Holidays 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Bike to Work scheme

Join us and play a vital role in helping women overcome adversity, build resilience and achieve lasting positive change.

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.