Job Description

General information

Reference

2026-2365

Category

Operations - Supply Chain

Job Title

Key User - SF2PP

Company Details

Grow with us! Septodont is a global leader in dental pharmaceuticals and medical devices, employing over 2,000 people worldwide and operating six manufacturing plants across France, India, North and South America. With an international distribution network serving dental professionals in more than 150 countries, Septodont is committed to improving patient care globally.

In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of 600 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world.

Join us and be part of a company that values integrity, collaboration, and the drive to make a real difference. Together, we are shaping the future of patient care and improving lives every day.

We have an opportunity for a Key User - SF2PP. This is a limited term 12-month contract position.

Job Summary

The Key User- SF2PP will support the implementation of the new SAP S/4HANA ERP for the “Sales Forecast to Production Planning (SF2PP)” processes, from customer forecasting through to the launch of production, you will be responsible for ensuring the ERP solution meets the business process defined by the BPO (Business Process Owners) and the process Experts (SMEs).

Schedule: Monday - Friday, 8:30 am - 4:30 pm

Work location: Onsite, 25 Wolseley Court, Cambridge.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:

Reporting to the Planning Manager within the Supply Chain department, and working closely with the BPO (Business Process Owners) of the SF2PP process, your mission will be to:

1- Ensure implementation and data quality

• Formalize and document test scripts in cooperation with other key users.
• Create tickets for the IT issues, participate in analysis and discussions of possible solutions.
• Provide feedback on the IT solutions delivered (user interface, user experience).
• Participate in IT validation activities (risk assessment, writing and executing test scripts).
• Take part in data migration (data cleansing, preparing data to be migrated, and testing the results of migration operations).

2- Support end users

• Write user manuals.
• Participate in the adjustment of SOPs.
• Develop training materials; copy/paste
• Organize and lead training sessions for end users
• Provide user support.

3- Develop activity monitoring tools related to the ERP

• Provide support for operational activities
• Participate in planning and procurement activities, supporting the managers of these two areas.
• Perform data analyses related to the Supply Chain (safety stock, stock coverage, product life cycle, etc.); 100%
• Work on Supply Chain performance indicators (KPIs). Copy/paste and develop others if needed.

4- Support end users Post–go-live

Qualifications

Education

• University degree in a related field, including commerce, business administration, supply chain or engineering.

Experience

• Minimum 2 years of direct work experience in planning and supply chain management roles in a manufacturing environment.
• Experience in a Pharmaceutical, Beverage, Consumer Product or Food Packaging Environment is considered an asset.
• Experience supporting internal manufacturing operations.
• Direct working knowledge of operations, negotiations, inventory control, and sales & operations planning.
• APICS certification preferred.
• Strong knowledge of ERP systems.
• Advanced MS Excel skills as well as experience with other Microsoft Office products including PowerPoint and Power BI.
• Exceptional organizational and communications skills (written and verbal); strong attention to detail and focus with a keen big picture understanding.

What we Offer:

• Excellent compensation/benefits package
• Discounted gym memberships
• Programs supporting work life balance (EAP)
• Corporate Discounts and PERKS
• Employee recognition program
• Social events and spirit days
• Paid time off

Starting at approximately $60,000.00 CAD, with opportunity for increase based on qualifications and experience. Total rewards include comprehensive benefits, and continuous learning and development programs available through our online Learning Management System.

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. Candidates interviewed will receive (notification of) a decision within 45 days.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Contract type

Contract

Candidate criteria

Minimum level of education required

2- College

Minimum level of experience required

Less than 2 years

Position location

Job location

North America, Canada, Cambridge

Location

25 Wolseley Court N1R 6X3 Cambridge