Job Description

🌟 Lead the Fun: Part-Time Key Holder at CAMP King of Prussia

Ready to ditch the traditional and dive into a world of play? CAMP, a Family Experience store in King of Prussia, is looking for a Part-Time Key Holder to be a leader and a magic-maker on our floor. You won't just manage a store; you'll be responsible for creating a joyful, unforgettable adventure for every family, ensuring they leave excited to return!

🔑 Your Mission: Creating the Magic & Leading the Team

As a Key Holder, you are the heartbeat of the store, overseeing both the magical customer experience and daily operational excellence

Experience Creator

• The Ultimate Host: Greet every family with a custom, high-energy welcome—your signature "magic door entrance" schtick is a must!
• Playtime Pro: Actively play, interact, and demo products with families, turning browsing into a joyful, interactive journey.
• Personal Shopper: Engage families in authentic conversations to understand their interests and needs. Curate personalized shopping experiences that drive sales and ensure they go home with the perfect items.
• Program Leader: Run engaging family activities, including craft sessions, story time, and one-on-one help, managing all setup and cleanup.

Operational Leader

• Store Ownership: Master full store operations, including the retail floor, cafe, back-of-house, and opening/closing procedures
• Team Mentor: Model and coach exceptional customer service to the team, driving daily priorities and ensuring high morale across your shift.
• Incident Responder: Confidently resolve in-store situations, such as difficult customers, employee issues, or theft, knowing when to escalate complex matters to the General Manager (GM).
• Business Driver: Directly support the leadership team in achieving business goals ( KPIs), communicating store focus areas and needs.

Embrace Your Autonomy

We empower you to use your expertise and unique personality to customize the CAMP experience, giving you the freedom to decide:

• What products to demo and what stories to tell families.
• The best way to utilize your unique talents to amplify the fun and magic!

✅ What We Need from You

• Availability: Must be 18 years or older and authorized to work in the US. Requires 15-25 hours per week, including at least one weekend day (ideally both).
• Background: Prior professional experience in retail, childcare, education, or performing arts
• The Attitude: Genuine enthusiasm, excitement, patience, warmth, joy, and humor when engaging with children and families.
• Team Fit: A desire to transform retail alongside a tight-knit, mission-driven team.
• Bonus Points: Hidden talents that can add a magical touch to our floor are a huge plus!

Compensation: $18.00/hour

💪 A Note on Physical Demands

This role requires a lot of movement and energy! You must be able to:

• Be on your feet and move continuously for up to 8 hours per shift.
• Safely lift and carry up to 45 pounds and climb ladders for stocking and merchandising.
• Regularly bend, kneel, squat, and reach to engage with children and manage inventory.

💖 Why You'll Love CAMP: Culture & Benefits

Our DEI Commitment

We are dedicated to building a safe, inclusive, and equitable workplace. We believe in empowering diverse voices and perspectives to ensure we serve the beautiful spectrum of families in our community.

Perks

• Discount: 20% off all CAMP merchandise.
• Premium Pay: Receive 1.5x pay for working major holidays (e.g., Juneteenth, Labor Day, Memorial Day).
• Support: Access to our Employee Assistance Program (EAP) for mental health, financial planning, career development, and more.