Job Description

We are seeking a reliable, energetic, and hospitality-driven Key Holder / Bartender to join our restaurant team. This role combines front-of-house leadership responsibilities with exceptional bartending and guest service. The ideal candidate is experienced in restaurant operations, thrives in a fast-paced environment, and can confidently open or close the restaurant while delivering outstanding guest experiences.

Duties/Responsibilities: Key Holder Duties

• Open and/or close the restaurant according to company procedures
• Ensure the restaurant is clean, organized, and fully operational at the start and end of shifts
• Handle cash management, drawer counts, deposits, and end-of-day reporting
• Maintain security of the premises, including locking/unlocking doors and setting alarms
• Support managers with daily operations and staff supervision
• Assist with inventory counts, ordering, and stocking supplies
• Ensure compliance with health, safety, and alcohol service regulations
• Address guest concerns professionally and escalate issues when necessary

Bartender Duties

• Prepare and serve alcoholic and non-alcoholic beverages to guests
• Provide friendly, attentive, and knowledgeable customer service
• Maintain a clean, organized, and fully stocked bar area
• Verify guest age and monitor alcohol consumption responsibly
• Process guest orders accurately using the POS system
• Collaborate with servers and kitchen staff to ensure smooth service
• Create a welcoming atmosphere and build rapport with guests
• Follow all recipes, portion controls, and presentation standards

Requirements

Required Skills/Abilities:

• Previous bartending experience required
• Prior restaurant leadership or key holder experience preferred
• Strong communication and customer service skills
• Ability to multitask and remain calm under pressure
• Knowledge of cocktails, beer, wine, and responsible alcohol service
• Experience handling cash and POS systems
• Availability to work evenings, weekends, and holidays
• Must meet local/state age requirements for alcohol service
• Knowledge: Extensive knowledge of various alcoholic and non-alcoholic beverages, including cocktails, spirits, beers, and wines. Familiarity with current industry trends and mixology techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to provide exceptional customer service. Strong communication and problem-solving abilities.
• Attention to Detail: Meticulous attention to detail, ensuring accurate and precise execution of drink recipes and presentation.
• Multitasking: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Team Player: Demonstrated ability to work collaboratively with a diverse team and support fellow team members.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Education and Experience:

• Must be at least twenty-one years old.
• Experience: Minimum 1 year of bartending experience in a high-volume restaurant or bar setting.

Physical Requirements:

• Prolonged periods standing and preparing drinks.
• Ability to complete orders quickly and accurately.
• Frequent bending, reaching, and carrying trays or supplies
• Must be able to lift at least 15 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full – Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan