Job Description

The Project Manager, Key Corporate Accounts is responsible for partnering with Dealers to guide them through the project management lifecycle. Your primary goal is to ensure all assigned projects are delivered on time, meet customer specifications, and uphold Teknion’s rigorous standards. This role manages projects with an average annual sales value of approximately $20 million. The role begins with supporting the RFP process and continues until project Close out.

What is this role responsible for?

Pre-Installation & Planning

• Timeline Development: Collaborate with Dealers and customers to establish project timelines that meet client needs while aligning with Teknion’s manufacturing capabilities.
• Technical Oversight: Master order specifications (finishes, electrical, configurations) and work with Technical Services to ensure accurate implementation.
• Special Orders: Review custom requests with Sales and Product Engineering to confirm manufacturing feasibility and develop necessary installation drawings.
• Mock-ups & Meetings: Attend on-site meetings with designers, general contractors and sub-trades; oversee the ordering and setup of project mock-ups.
• Logistics Coordination: Manage order previews, changes, and shipping schedules; coordinate delivery and installation activities between Teknion and the Dealer.
• Direct Sales: Act in the capacity of a Dealer when handling direct sales, including facilitating payment resolution.

Post-Installation & Maintenance

• Issue Resolution: Manage product deficiencies, quality issues, and warranty claims. Work with dealers, GC’s and Teknion Operation department to address any scheduling conflicts.
• Deficiency Management: Work with Dealers to create deficiency lists and coordinate the shipment and installation of replacement products. Manage the payment of any sight deficiencies through the GC Change Resolution process.
• Quality Assurance: Conduct site visits to ensure all deficiencies are resolved and the customer is satisfied with the final product.
• Contractual Oversight: Oversee formal and informal maintenance or contractual agreements. Manage the project to be on time and on budget
• Site Management – Lead Teknion’s team in project management oversight, working with the General contractors and dealers.

General & Administrative

• Dealer Support: Coach Dealers on using Teknion’s Installation Guides, Operations Manuals, and proper purchase order formatting.
• Training : train dealers on project management best practice
• Key point of contact: For Teknion on any site issues.

What qualifications/experience are preferred for this role?

• Strong Project Management skills
• Very strong communication skills
• PMP certification preferred.
• Excellent Organizational skills
• Experience in managing onsite projects preferred.
• Knowledge of Project Management Software.

Why should you grow with us?

• Competitive Salary
• Company Paid benefits
• Employee Assistance Program
• Group RRSP plan
• Pension Plan
• Excellent work environment and culture
• Corporate perks and discounts year round
• Our People

The expected base salary range for this position starts at $74,000.00 - $93,000.00. Final base salary offers will reflect an assessment of the selected candidate's skills, demonstrated competencies, and adherence to our internal pay equity framework.

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment.

Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.