Job Description

At Carrier Global Corporation, we are the leading global provider of healthy, safe and sustainable building and cold chain solutions. From HVAC and refrigeration to fire and security systems, we create innovative solutions that matter for people and our planet.

We are currently seeking an experienced Key Account Manager to drive growth across our UK service and aftermarket portfolio. This role is ideal for a commercially focused professional with strong experience in service key account management and a well-established network within the facilities management sector.

Role Purpose

• Co-ordinate UK countrywide key account sales development activities
• Manage an existing base of key accounts to maximise future opportunities for growth, working across regional sales teams
• Drive business development activities to support expansion of the maintenance portfolio footprint

Role Responsibilities

• Manage growth of the existing key account base across all service revenue lines
• Develop and onboard new key account clients into the service portfolio
• Collaborate with the wider sales team to deliver against defined strategic objectives
• Develop structured key account development plans with clearly identified stakeholder engagement strategies
• Align key account activity to support achievement of overall CSE aftermarket sales objectives
• Proactively identify prospects for account management teams and build professional relationships to understand customer needs
• Suggest products and/or services aligned to customer requirements
• Conduct business development activities within defined customer segments to support business strategy
• Identify bid opportunities, contribute to bid responses and participate in negotiations with potential customers
• Develop new customer contact leads for the sales business development team
• Support and develop prospective projects with assigned customers and present opportunities internally
• Build strong personal customer relationships to influence opportunities
• Attend trade shows, present new products and increase organizational visibility
• Prepare and deliver customer workshops

Minimum Requirements

• Previous experience in service key account management
• Strong client network within the facilities management space
• Proven experience closing large national framework and maintenance agreements
• Demonstrated success in managing complex, multi-site customer portfolios
• Excellent stakeholder management, negotiation and communication skills

What We Offer

• Competitive salary and performance-based incentives
• Company car or car allowance
• Pension and comprehensive benefits package
• Career progression opportunities within a global organisation
• A collaborative and high-performance culture

Our Commitment

At Carrier Global Corporation, we are committed to fostering an inclusive workplace that values diversity and supports professional growth. We believe in investing in our people and providing opportunities that empower individuals to thrive and make a difference.

If you are a results-driven account management professional looking to make an impact within a global industry leader, we encourage you to apply and join us in shaping the future of sustainable building solutions.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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