Job Description

Job title: Key Account Supervisor

Company: Global Power Solutions Company

Location: Ulaanbaatar, Mongolia

The Key Account Supervisor is responsible for managing key customer relationships, supporting sales strategies, and driving business growth. This role works closely with customers and internal teams to understand customer needs, provide solutions, and achieve account performance targets.

Key Responsibilities:

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  Manage and maintain strong relationships with key customers.
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  Support sales strategies, account plans, and business development activities.
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  Coordinate customer meetings, negotiations, and follow-up activities.
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  Identify customer needs and recommend suitable products and solutions.
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  Prepare sales reports, forecasts, and account updates using CRM tools.
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  Coordinate communication between customers and internal teams.
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  Monitor sales performance, revenue growth, and customer satisfaction.
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  Support contract discussions, pricing activities, and payment follow-ups.
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  Identify new business opportunities and contribute to market growth.
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  Act as the voice of the customer and provide feedback to internal teams.

Competencies:

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  Customer relationship management
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  Effective communication and presentation skills
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  Sales and business development mindset
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  Negotiation and problem-solving skills
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  Account planning and pipeline management
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  Data analysis and reporting skills
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  Ability to collaborate with cross-functional teams
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  Strong accountability and results orientation

Qualifications:

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  Bachelor's degree in Business, Marketing, Sales, Engineering, or related field.
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  Experience in sales, account management, or business development is preferred.
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  Experience with CRM systems is an advantage.
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  Strong English communication skills.

If you are interested in this role, please send your updated CV to udval@scc.mn or contact me at 9973-6353.