Job Description

Key Account Manager (Singapore)

新加坡

全职

智能制造 / 工业互联网 / 工业自动化 - 销售

职位描述

• Manage and grow relationships with key customer accounts in Singapore. - Serve as the primary point of contact for customer communications, project coordination, and issue resolution. Coordinate cross-functional teams including Engineering, Operations, Quality, Supply Chain, and Sales to support customer needs. - Drive program execution and ensure timely follow-up on customer deliverables, milestones, and escalations. - Support product launches, ongoing account activities, and operational alignment between customers and internal teams. - Translate customer requirements into actionable internal plans and communicate updates clearly to stakeholders. - Build strong working relationships with customer program managers, engineering teams, procurement teams, and decision-makers. - Identify risks proactively and coordinate resolution plans across teams. - Support business growth opportunities within existing accounts through strong customer engagement and execution excellence. - Travel as required to support customer meetings and business activities.

职位要求

• 5+ years of relevant experience in Key Account Management, customer-facing program management, Technical Program Management, Program Management, or related roles - Candidates with a combination of engineering and customer-facing experience are highly preferred (e.g. 2–3 years in engineering/technical roles plus 2–3 years in account or program management). - Strong customer communication and stakeholder management capabilities. - Experience coordinating cross-functional teams in fast-paced environments. - Familiarity with OEM products, manufacturing, engineering, or hardware-related programs is preferred. - Strong execution, follow-up, problem-solving, and project coordination skills. - Bilingual requirement in English and Mandarin Chinese due to frequent collaboration with global teams. - Comfortable working across cultures and time zones in a global organization. - Strong ownership mindset with a customer-first attitude.

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