Galderma

Key Account Manager, RX

Galderma  •  Singapore, SG (Onsite)  •  4 hours ago
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Job Description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

To promote usage and sales of Prescription drugs and Dermatological skincare range to designated customers (clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists) in order to achieve territory planned objectives for Therapeutic Dermatology business, including supporting the Nemluvio specialty biologic launch, in accordance with company and procedures and under supervision of the Business Unit Lead – Therapeutic Dermatology.

§ Account Management:

o Responsibleforthesalestargetinassignedterritorytoachieveor exceed territory targets.

o Plan, schedule, and conduct sales calls to healthcare professionals (HCPs), including dermatologists, pediatricians, and pharmacists across clinics, hospitals, and retail pharmacy channels, ensuring the right frequency.

o Implementing and executing marketing action plans to achieve territory sales objectives and targets, while consistently identifying and exploring new growth opportunities.

o Ensure effective use of marketing materials to HCPs and their patients to drive awareness and adoption.

o Manageend-to-endaccountservicing,includingorderplacement, product listings in hospitals, and goods exchange.

o Provide patient hypercare and support across the specialty treatment journey (onboarding, adherence, follow-up).

o Manage restructured hospital listing/formulary submissions and tender/procurement logistics.

o CollectandreportfeedbackfromHCPsregardingproductsand competitors, providing timely updates via weekly reports

o Ensuretimelyreporting of:

§ Local adverse events or pharmacovigilance cases relatedtoGaldermaproducts(medicine,cosmetic,medical devices) to the Local Safety Officer, supporting follow-up where needed.

· MedicalinquiriesregardingGaldermaproductstomedical and regulatory affairs teams, ensuring proper communication.

· QualitycomplaintstotheLocalSafetyOfficerorquality contact, supporting follow-up processes where required

o Assistinproductrecallorfieldsafetycorrectiveaction(FSCA) operations, if required

ConductbusinessanalysisandpresentTerritorybusinessplan (TBP) quarterly, with a strong understanding of gaining field

o insights and efficiently translating ground insights into marketing input.

§ SalesandBusiness Development:

o Identify new business opportunities within assigned accounts and expandthecustomerbasebeyonddermatologistsandpediatricians.

o Conductbi-annualorannualbusinessreviewswithkeyaccounts andhospitalstoensurebusinesssustainabilityand drivegrowth.

o EvaluatenewproductopportunitiesthroughsurveyswithHCPs, gathering insights into potential demand and customer needs.

o Collaboratewithkeyopinionleaders(KOLs)inhospitalstofacilitate product evaluations and listings into formularies.

o ProvenexperiencecollaboratingwithMSLsandKOLstodrive successful product launches, ensuring medical and scientific alignment to support strategic objectives.

o Experiencedinmanagingthird-partyagenciestodrivegrowthand maximize performance.

§ ProductPromotionand Education:

o Effectively communicate the benefits, features, and value propositionsofTherapeuticDermatological(Prescription)and Dermatological Skincare range to healthcare professionals.

o Conduct presentations, training sessions, and product demonstrationstoensurecomprehensiveproductunderstanding.

o Attendmedicalcongress,symposiaand meetings.

o Supportotheractivitiesandprojectsas required.

§ Strategic Planning:

o Developandexecuteterritorybusinessplansalignedwiththe company’s overall goals and objectives.

o Monitormarkettrends,competitoractivities,andcustomerneedsto proactively adjust strategies.

§ Cross-functionalCollaboration:

o Workcloselywithmarketing,medical,supplychain,andregulatory teams to ensure seamless execution of initiatives, with demonstrated success in leading small projects through close cross-team collaboration (e.g. Medical, Marketing).

§ DataManagementand Reporting:

o Maintainaccuraterecordsofsalesplanningcalls,pre-callreports, and market intelligence on Veeva.

o Provideregularreportstomanagementonprogressand challenges.

o Submitaccuratereportsandexpensesclaimon time.

§ Compliance:

Adherence to Galderma Code of ethics and HCP compliance standardsandensureallactivitiescomplywithcompanypolicies, ethical standards, and local regulatory requirements.

Education/Training

  • Minimum Degree holder in any major, preferably pharmacy, science or biomedical.

Work Experience

  • At least 5-8 years of work experience in Pharma industry.
  • Experience with biologics / oncology / vaccines / immunology with good track record in driving growth is preferred/required, given the immunology focus of Nemluvio.
  • At least 1–2 years’ direct experience in Dermatology is preferred
  • Have good track record in high sales achiever and KOL management.
  • Experience in OTC products in modern trade is preferred

Required pre-requisites skills/experience for this position

  • Strong selling and negotiation skills
  • Driven, passionate, dynamic and adaptable in fast-paced environment
  • Accountable, results-driven, and goal- oriented
  • Expertise in portfolio selling with strong follow- through
  • Collaborative team player
  • Excellent business analytical skills
  • Creative and resourceful in problem-solving with a focus on continuous improvement
  • Proficient in oral and written communication in English Strong presentation and interpersonal skills
Galderma

About Galderma

Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.

We deliver an innovative, science-based portfolio of sophisticated brands and services across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Through trusted partnerships with healthcare professionals, we ensure to meet individual consumer and patient needs with superior outcomes.

Industry
Chemicals & Materials
Company Size
5,001-10,000 employees
Headquarters
Zug, CH
Year Founded
Unknown
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