Job Description

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

The Role

An exciting opportunity has opened for a high-performing Key Account Manager to join our Patient Support Systems team in Sydney, covering the Metropolitan South territory. In this role, you’ll represent a market-leading portfolio of connected smart beds and advanced therapeutic surfaces, helping hospitals enhance patient care, safety, and recovery outcomes across both public and private acute settings. You’ll combine strategic account management with hands-on clinical engagement, positioning yourself as a trusted advisor to your customers.

You’re someone who thrives on ownership, accountability, and impact—a natural relationship builder who can navigate complex healthcare environments while delivering strong commercial results. If you’re looking for a role where you can combine commercial success with meaningful impact in healthcare, we’d love to hear from you!

Drive innovation. Influence patient outcomes. Grow your career.

What you’ll be doing

• Develop and execute a strategic territory plan to drive growth and expand market share

• Build strong, long-term relationships with clinical staff, procurement teams, and key stakeholders

• Identify and convert new business opportunities, including proactive outreach and targeted prospecting

• Deliver compelling product demonstrations, tenders, and proposals that showcase value and outcomes

• Lead clinical education and in-servicing, ensuring customers maximise product utilisation

• Act as a trusted partner in the clinical environment, providing technical insight and support

• Collaborate cross-functionally with Customer Service, Field Service, and Marketing to deliver exceptional customer experiences

• Maintain a strong and accurate pipeline and reporting cadence via Salesforce

• Monitor territory performance, pricing, and inventory to optimise profitability.

What you bring

• A degree in Medical Science, Healthcare, Business, or a related field

• 3–5+ years of success in medical device or pharmaceutical sales

• Strong understanding of the hospital and healthcare landscape

• Demonstrated ability in key account management and value-based selling

• Exceptional relationship-building and communication skills

• A results-driven mindset with accountability for targets and outcomes

• Strong organisational and territory management capabilities

• Experience using Salesforce (or similar CRM tools)

• Flexibility to travel, including occasional interstate travel.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice