Job Description

Critical Needs. Immediate Action.

SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure.

We operate end-to-end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care, and medical countermeasures reach patients and clinicians with urgency – wherever and whenever they are needed.Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach, and reliability of a global pharmaceutical company — always grounded in medical purpose, not corporate convention.

Our 600+ employees are driven by three core values:

• Patients first, always
  Patients are not a concept — they are why we act, especially when time matters most.
  
• Impact focused
  We are agile, entrepreneurial, and disciplined - working smart and learning continuously to deliver results that matter, with the consistency, quality, and trust that critical care demands.
  
• Team powered
  We go the extra mile - together - because our shared commitment drives extraordinary outcomes.

Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies. Across every step — from integration to delivery — our people act with passion, ownership, and determination to ensure life-saving medicines become available to patients who need them, worldwide.

As Key Account Manager, you will be responsible for promoting SERB’s products, driving sales and building relationships with healthcare professionals as well as with other relevant stakeholders. As an ideal candidate will have a background and network in hematology / oncology, enjoy working in a team and have a passion for making a difference for patients.

In general, as a Key Account Manager for Serb Pharmaceuticals, you will be:

• Responsible for identifying, developing, and managing key accounts within the assigned territory, fostering long-term relationships, and maximizing sales opportunities.
• Position the SERB product portfolio (both current and future) in alignment with relevant national and regional guidelines, protocols, and formularies.
• Collaborate with Key Opinion Leaders and relevant stakeholders (in partnership with our Medical and Marketing functions) to influence sales potential, future guidelines, and product positioning, as well as ensure the execution of peer-to-peer and advocacy programs.

If we look more into details, your main responsibilities will include to:

1. Identify and cultivate new clients to drive sales and expand the reach of SERB products.
2. Execute targeted promotional plans for designated products, through direct engagement with key stakeholders within the assigned territory.
3. Leverage national and regional thought leaders to strategically position SERB's product portfolio in alignment with current and future industry guidelines and protocols.
4. Develop and implement Peer-to-Peer and Advocacy programs to strengthen the SERB products
5. Establish and maintain in-depth knowledge of the customers, key decision-makers, and strategic accounts to support informed decision-making.
6. Maximize sales potential by identifying growth opportunities and driving sales strategies.
7. Develop and implement comprehensive plans to achieve both short- and long-term objectives.
8. Maintain consistent communication with strategic contacts (national and regional) and provide timely updates to the Management team regarding anticipated changes in protocols, products, and treatment pathways.
9. Keep the Management team well-informed of key field developments, national forums, and expert opinions that may influence the positioning and sales potential of current and future products.
10. Ensure comprehensive knowledge of products, therapy areas, and market dynamics, maintaining a high level of expertise to support ongoing sales and strategy efforts.

REQUIRED SKILLS AND EXPERIENCE

• Education and experiences
  • Master's degree in life sciences, pharmacy, a related field or similar (Pharmaberater:in)
  • 5+ years of previous specialty pharma sales experience with a proven track record, ideally in the area of hematology / oncology
  • Strong knowledge of hospital business
  • Strong knowledge of the Spanish hospital network

• Skills
  • Strong communication and presentation skills
  • Excellent relationship skills and strong client orientation
  • Computer literacy (MS Office and iOS on Apple devices)
  • Self-motivated, highly organized, able to work independently
  • Valid driving license and willingness to travel (~60-80% customer facing)
    
• Language skills
  • Fluency in Spanish is a must
  • Very good command of verbal and written English is essential

This role is based in Barcelona, with regular trips in Northern and Eastern Spain.

S erb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.