Alfa Laval

Key Account Manager, Ocean

Alfa Laval  •  Singapore, SG (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Reporting to the Regional Aftersales Manager, you will be responsible for delivering and securing profitable growth with the assigned Singapore key customer accounts in the Ocean Division in line with the South East Asia Sales Company targets and objectives.

In this role, you will be based in Singapore and will manage an assigned key customer relationship, including formulating and driving a specific customer account strategy to encompass the complete long-term relationship between Alfa Laval and the customer.

This role is an individual contributor role and does not have team reporting to the role.

  • Responsible for sales, negotiation and monitoring of contracts for marine customers designated as Key Accounts (KA).
  • Work strategically with KA and management of the KA including development & execution of KA Plans by conducting Market and Customer analysis, segment the customers and prioritize to capture potential.
  • Utilize Alfa Laval sales tools to spot and capture business opportunities.
  • Understand the customers’ processes and strive to influence customers’ decision-making process.
  • Add value to KA by supporting customers on their installed based and bring forward solutions to the right stake holders to improve performance of their equipment.
  • Ensure good customer communication throughout the sales process for a Superior Customer Experience.
  • Pro-Actively connect and coordinate internally with Business Unit, sales manager and other team members to secure aligned customer.

What You Know

  • Bachelor’s degree from recognized university, in Mechanical or Marine Engineering or related.
  • Minimum 3 years of experience in developing & managing Key Accounts and at least 5 years of experience in technical sales of products & services in Marine industry.
  • Well-versed with development and execution of sales strategies and has also demonstrated proven track record of over-achievement in your current or previous work capacity.
  • Strong with data analytics, using both offline and online channels to grow sales.
  • Proactive, service minded, strong in customer care and take quick actions.
  • Self-motivated team player with strong customer focus. You should have the courage to take new initiatives and drive implementation.
  • Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, fresh water generators, boilers &/ or inert gas systems is preferred.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

Please apply through the link above no later than 27 February2026.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

Alfa Laval

About Alfa Laval

Pioneering positive impact!

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.

Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements.

Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.

We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/

Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Lund, SE
Year Founded
1883
Social Media