Job Description

Key Account Manager Lead (KAML)

Location: Central Japan (From Shizuoka prefecture to Hyogo prefecture)

Department: Sales

Job type: Full Time

Join us and make a difference when it matters most!

At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.

In this role, you will serve as a “champion of expanding appropriate use” within your assigned territory. Based on corporate and segment strategies, you will holistically drive a dual-model approach that combines account acquisition with usage penetration, leading the realization and expansion of regular use at healthcare facilities. The incumbent will manage KAM account plans, consensus-building processes, and the quality of HCP engagement at a high level, evolving the sales objective from traditional “MR sales management” to “achieving penetration within accounts.”

Key responsibilities

Management of KAM Activities

• Understand the company’s sales strategy and support the creation and implementation of KAM account plans aligned with it.
• Conduct regular reviews of account plans to ensure KAMs are demonstrating leadership in expanding appropriate use at their assigned healthcare facilities and to manage the quality of KAM activities.

Deepening Appropriate Use Within Healthcare Facilities

• Identify and map decision-makers within healthcare facilities.
• Continuously improve the accuracy of decision-making pathways within healthcare facilities.
• Review the status of consensus building with priority physicians, identify barriers, and clarify countermeasures.
• Support the optimization of endoscopy process operations within medical facilities through the provision of appropriate information.

Expand the range of physicians met with

• Move away from reliance on existing physicians and proactively develop touchpoints witnew physicians.
• Design a physician pool tailored to each medical facility

Promoting Adoption Across Multidisciplinary Teams Within the Hospital

• Provide appropriate information to stakeholders working in the endoscopy suite (nurses, technicians, coordinators, etc.) to accelerate the implementation process until stable usage is achieved.

Precise segmentation management

• Concentrate resources on high-impact medical facilities based on precise segmentation (e.g., dividing the market into 10% increments).
• Monitor the alignment between KAM activities and segment strategies, and ensure execution through continuous improvement.

What you’ll bring

• Bachelor's Master’s degree or higher
• MR Certification
• Standard Driver's Licence
• Experience mentoring MRs, KAMs, and others as a people manager
• 5+ years of experience as a KAM or MR
• Experience in the gastroenterology and anesthesiology fields
• Strong track record of working at university hospitals or major hospitals
• Ability to build consensus with a diverse range of healthcare professionals
• A strong track record in the development and management of account plans as the foundation for KAM activities
• Demonstrate an integrated drive to collaborate with and mobilize cross-functional internal
  teams (Marketing, Medical, Commercial Excellence/SFE)
• Ability to understand and support the optimization of SOPs, workflows, and
  protocols within healthcare facilities
• Demonstrate strong execution of data-driven, precise targeting

Diversity and Inclusion

Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.

About Mundipharma

Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com.

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Additional Job Description:

Primary Location:

JP Field Based/Remote

Job Posting Date:

2026-03-19

Job Type:

Permanent