Nuclei

Key Account Manager (KSA) (Remote)

Nuclei  •  Bengaluru, IN (Remote)  •  3 months ago
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Job Description

Why are we building Nuclei?

Nuclei is a product company working with 25+ leading BFSI and telecom enterprises.

Before we started Nuclei, we listed down a few guiding principles. These were essentially the learnings from our previous startups/companies:

  • Think big, think global

  • Build a sustainable company, from various perspectives

  • Build for the long term, take long term decisions.

  • Leverage distribution

All the above points came together to form Nuclei's vision - "To build a well-respected global product company."

What will you do?

As a Key Account Manager, you will own and grow strategic bank accounts (existing and new) across KSA and beyond. The ideal candidate will nurture strong B2B relationships, ensure high client satisfaction, and drive growth by partnering with banks to adopt and expand Nuclei’s suite of offerings.

What you will do:

  • Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal

  • Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops leads

  • Understand the bank’s customer segments and digital strategy; tailor proposals leveraging Nuclei’s marketplace, SaaS marketplace, subscription bundles

  • Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch

  • Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell

  • Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor

  • Provide feedback to help shape Nuclei’s product roadmap based on customer needs and market feedback.

Who should apply:

  • 3 to 5 years’ experience in B2B sales/account management/client success/business development, ideally within fintech/banking /SaaS domain

  • Based in KSA (mandatory)

  • Excellent communication, presentation, stakeholder management skills

  • Strong relationship-building skills and ability to connect with senior decision-makers in banks

  • Good business sense, comfortable with SaaS-based, enterprise sales cycles

  • Self-starter, proactive, comfortable working in a dynamic, agile work environment

  • Ability to work cross-functionally internally and coordinate delivery & operations

Nuclei

About Nuclei

Nuclei is a leading provider of purpose-driven ecosystem platforms, empowering banks and telcos to deepen customer relationships and drive growth.

We partner with 25+ leading financial institutions across India, MEA, SEA, and Europe, collaborating with industry giants like Visa, Mastercard, Microsoft, Oracle, and Infosys.

We have developed deep proficiency in launching tailored ecosystems that address specific customer segments like retail, business, corporate, NRI, and UHNWI, empowering banks and telcos to deliver purpose-driven services. By leveraging valuable customer data and insights, our clients enhance customer engagement, loyalty, and lifetime value.

Nuclei’s segment-based ecosystems empower banks and telcos to narrow down the needs of unique customer cohorts and tailor offerings through a platform-ecosystem model.

Our ecosystems are designed around products and services that banks and telcos offer today, reinvented to meet customers' diversified needs and help them reach their goals.

Join us in shaping the future of banking and telecom.

Ask us for a demo of our niche ecosystems!

#bankingtechnology #fintech #ecosystems #customerengagement #digitaltransformation

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Bengaluru, IN
Year Founded
2018
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