This Key Account Manager II role is a specialized customer business management position supporting national natural and specialty distribution accounts rather than traditional retailer-facing account management.
The position primarily supports manufacturer clients and their business with KeHE, acting as the liaison between clients, distributor partners, retail account teams, and internal cross-functional stakeholders.
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Job Will Remain Open Until Filled
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
o Drive our clients’ business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI’s, while staying on spendo In addition to the above statement, also responsible for ensuring retail/merchandising execution and basic eCommerce executiono Achieves targeted income and expense budgets by implementing promotional and marketing strategieso Analyzes trends and results to identify growth opportunities and makes recommendations to clients and customerso Monitors and drives growth through efficient management of promotional spending within guidelines on assigned clientso Meets budgetary goals by maintaining strict control and accounting of accrual and bill-back funds for assigned clientso Meets expectation for managing period ending fund balance performance with no overspends vs. trade budget.o Meets or exceeds Client’s goals for sales, distribution, share, pricing, shelving, and promotional volumeo Launches strategies to pursue new opportunitiesImplements retailer headquarter calls and penetrate key positions at the retailer to: o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelineso Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancieso Secure Client approved schematics for all Clients’ brands by providing direction and communication to our schematic, reset, and retail departmentso Ensure incremental sales through distribution of new products and maintenance of existing SKU’so Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysiso Manage accounts to achieve the targeted ACV on Innovation
o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholderso Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clientso Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailero Offers strategic input pursuant to annual business plans, problem solving, ongoing customer management. Finds the intersection of retailer and client objectives and drive win/win scenarios
o Provides timely and fluid communication on Client goals, programs, price changes, and priorities to include all necessary people and informationo Manages difficult situations, issues and conflicts to get to an effective outcome
Direct Reports- This position does not have supervisory responsibilities for direct reports
Indirect Reports- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: 4-6 years
A solid track record of managing or working closely with key retailers, including department heads, category managers, buyers, and other retail stakeholders; Proven experience managing high-value accounts, developing long-term relationships, and delivering on customer objectives (e.g., sales growth, promotional execution).
Travel and/or Driving Requirements - Travel and Driving are essential duties and function of this job - Travel up to 20 %
Environmental & Physical RequirementsOffice / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
At Advantage Solutions, we're the unseen architects behind your everyday purchases. From pantry staples to your online shopping carts, we ensure your favorite goods are always in stock and within reach by connecting manufacturers to the right retailers and teaming up with retailers to figure out the best ways to get those products into your hands. We specialize in elevating brand presence, enhancing retail strategies, and creating memorable brand experiences.
Our purpose is to connect people with products and experiences that enrich their lives. How do we do that? Through our mission: to generate demand for consumer brands and retailers, converting shoppers into buyers in every way they shop, and our values: Put People First, Serve with Heart, Lead with Insights, Execute Relentlessly and Win Together.
Check us out at advantagesolutions.net.
