Job Description
Interested in a career that matters?
At Novonesis, we know that solutions rooted in biology can help solve some of the world’s biggest challenges. Every day, we work to better our world with biology by helping customers create products that perform better while reducing environmental impact.
As a Key Account Manager, Household Care, Indonesia, you will play a critical role in expanding Novonesis’ presence in one of Southeast Asia’s most dynamic markets. This is a unique opportunity to build new customer partnerships, unlock growth opportunities in underpenetrated segments, and strengthen strategic relationships with some of Indonesia’s leading household care companies. Following the Novonesis job ad framework, this role combines customer development, account management, and business growth responsibility with a strong focus on impact and collaboration.
The Role & Your Impact
In this role, you will take commercial ownership of a defined customer portfolio and territory within Indonesia. You will be responsible for identifying, developing, and converting growth opportunities while strengthening existing customer partnerships and driving long-term business success.
Key responsibilities include:
- Manage and grow selected key accounts, serving as the primary commercial point of contact.
- Identify, prioritize, and develop new customers, applications, and market opportunities within the Indonesian household care sector.
- Build and maintain strong relationships with customer stakeholders across R&D, procurement, marketing, manufacturing, senior management, and business owners.
- Develop compelling customer value propositions together with technical and marketing colleagues.
- Manage and advance opportunity pipelines from early-stage exploration through project conversion and commercial launch.
- Lead commercial negotiations, contract discussions, and account planning in alignment with regional strategies.
- Monitor market developments, customer trends, and competitor activities to identify new growth opportunities.
- Collaborate closely with Industry Technology Specialists, marketing teams, supply chain partners, and global stakeholders to ensure successful project delivery.
This role requires a blend of strategic thinking, disciplined execution, and strong customer engagement capabilities to develop sustainable business growth in Indonesia.
What You’ll Need to Be Successful
We are looking for a commercially driven professional with a passion for customer development and business growth.
Required qualifications:
- Proven experience in B2B sales, key account management, business development, or commercial roles.
- Experience within household care, FMCG ingredients, specialty chemicals, ingredients, or adjacent industries is preferred.
- Demonstrated success in acquiring new customers and growing business from a low base.
- Strong customer-facing skills with the ability to engage stakeholders at multiple organizational levels.
- Proven commercial judgment, ownership mindset, and execution discipline.
- Ability to structure and manage complex opportunities through long sales cycles.
- Excellent verbal and written communication skills.
- Fluency in both English and Bahasa Indonesia.
Essential competencies:
- Customer-centric mindset
- Business development and opportunity creation
- Commercial acumen and negotiation skills
- Stakeholder management and relationship building
- Resilience, persistence, and adaptability
- Strong organizational and pipeline management capability
Additional Skills & Interests We Value
The following qualifications would be advantageous, though not mandatory:
- Experience within the household care industry.
- Knowledge of enzymes, ingredients, specialty chemicals, or sustainable product technologies.
- Experience working in matrix organizations with cross-functional teams.
- Background in technical sales or value-based selling.
- Strong curiosity and willingness to learn new technologies and market dynamics.
What We Offer
At Novonesis, you will have the opportunity to build meaningful customer partnerships while contributing to a more sustainable future.
We offer:
- A purpose-driven company committed to bettering the world with biology.
- A dynamic role with significant growth opportunities and commercial ownership.
- Exposure to regional and global teams within a highly collaborative environment.
- Opportunities to work with innovative biosolutions that support customer success and sustainability goals.
- A culture built on teamwork, accountability, innovation, and continuous development.
Ways of Working / Working Conditions
- Customer-facing role based in Indonesia.
- Regular travel within Indonesia to meet customers and develop business opportunities.
- Close collaboration with technical specialists, marketing, supply chain, and global stakeholders.
- High degree of autonomy combined with strong regional support and cross-functional teamwork.
Our purpose guides the way
In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.
Opportunities for everyone
We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.
We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Explore other openings
If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career
