The Key Accounts Manager will own end-to-end engagement with designated major hospital accounts and KOLs/KBLs to grow revenue, secure formulary/access, and convert opportunities. This role requires strategic account planning, cross-functional coordination, execution excellence, and data-driven performance management to meet monthly, quarterly and annual targets.
Essential functions
Manage overall relationship with assigned key accounts; ensure value-selling and sustained account growth.
Achieve monthly, quarterly and annual sales targets for the assigned segment and territory.
Develop and execute account plans: forecast state-wise, map efforts to outcomes, and implement conversion pipelines.
Drive new hospital entries, conversions, and expansion within corporate accounts.
Monitor competitor activity and anticipated barriers; secure access and share-of-wallet.
Build and maintain relationships with decision makers and influencers; engage KOLs/KBLs per compliance guidelines.
Track and report account performance; design and deploy KPIs and dashboards for executive reviews.
Use CRM/salesforce automation to maintain Must-See List (MSL), update uncovered doctors, and capture customer insights.
Solicit and act on customer satisfaction feedback; investigate and resolve dissatisfaction.
Support commercial excellence with channel performance reporting and execution analytics.
Additional responsibilities
Collaborate with cross-functional teams (marketing, medical, supply chain, finance) to ensure product availability and successful account initiatives.
Provide regular market and competitor intelligence to the regional team.
Participate in and lead presentations, tenders, and contract discussions as required.
Ensure compliance with company policies and industry regulations in all external engagements.
Mentor/support junior field staff when required.
Qualifications / Education / Experience / Skills
Education: Bachelor’s degree in Science or equivalent; MBA preferred.
Experience: Minimum 3+ years of successful hospital sales/business development experience, with proven handling of hospital key accounts in pharma/medical.
Skills & competencies:
Strong account management and value-selling capabilities.
Demonstrated ability to build stakeholder relationships (KOLs, procurement, hospital management).
Sales forecasting, pipeline development and conversion planning skills.
Analytical mindset; skilled with sales reporting platforms, CRM (Salesforce) and data analytics.
Excellent verbal and written communication and presentation skills.
Ability to work independently, manage multiple priorities, and perform under pressure.
Cross-functional collaboration experience and compliance-focused approach.
Entrepreneurial mindset, strong critical thinking and problem-solving skills.
Location / Travel
Territory-based role; travel to hospitals and key accounts as required.
Compensation & targets
As per company policy and role grade; tied to achievement of defined monthly/quarterly/annual sales targets
Amneal (NASDAQ: AMRX) is rapidly becoming one of the most dynamic, purpose-driven pharmaceutical companies delivering more affordable access to essential medicines. Our family delivers for yours through a robust U.S. generics business, a growing branded business and deepening portfolios in injectables, biosimilars and select international markets. We’ve bolstered our world-class scientific rigor, production capabilities and commercial infrastructure. And we invest substantially in our people through leadership development and employee well-being programs – all so we can deliver even more value. We are Amneal and We make healthy possible.
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