Job Description

The Key Account Manager will be responsible for managing and growing government business accounts, focusing on building long-term relationships and delivering exceptional service. This role is integral to the TASC-Government Business-Regional Sales department, as it requires a strategic approach to account management and a deep understanding of the government sector's unique needs and challenges.

• Develop and execute account management strategies to achieve sales targets and business goals.
• Build and maintain strong relationships with key decision-makers and stakeholders in government organizations.
• Identify and pursue new business opportunities within the government sector, expanding the client base.
• Negotiate and close deals, ensuring a win-win outcome for both the bank and government clients.
• Provide excellent customer service and support, ensuring a positive and satisfying experience for government accounts.
• Stay updated on industry trends, government policies, and market dynamics to inform strategic decisions.
• Collaborate with cross-functional teams to deliver tailored solutions and ensure a seamless customer journey.
• Monitor and analyze account performance, identifying areas for improvement and implementing necessary actions.
• Prepare and present regular reports on account activities, providing insights and recommendations to senior management.

• A bachelor's degree in Business Administration, Finance, or a related field is preferred.
• Minimum 5 years of experience in account management, with a proven track record in the government sector.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Strong negotiation and problem-solving abilities, with a customer-centric approach.
• Analytical mindset with proficiency in data analysis and reporting.
• Knowledge of government procurement processes and regulations is an advantage.
• Ability to work independently and manage multiple accounts simultaneously.
• Proficiency in using CRM systems and other relevant software.
• Willingness to travel as required for business development and client meetings.
• A results-driven and proactive attitude, with a passion for driving business growth.