For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.
We are looking for an experienced Key Account Manager to drive the growth and development of our key accounts portfolio across France. Reporting to the Key Account Team Lead, you will take ownership of a portfolio of strategic retail partners, identifying opportunities to maximise performance, strengthen relationships, and support sustainable growth across the market. You will work closely with internal teams and key stakeholders to deliver exceptional account management and commercial results.
This position is based in Paris, France, with an initial training period at our company headquarters in London. Role paying up to €60,000 - €65,000
You'll be
Managing a portfolio of key retail accounts as a primary commercial contact within a wholesale environment
Developing and delivering annual account strategies and joint business plans aligned to market objectives
Identifying opportunities to grow sales, expand product distribution, and strengthen customer partnerships
Proactively managing customer enquiries, commercial opportunities, and day-to-day account activity
Monitoring account performance and using data-driven insights to drive growth
Collaborating with marketing, logistics, finance, customer service, and other internal teams to support account success
Visiting retailers regularly, conducting range reviews, and building strong customer relationships in the field
Representing Jellycat at trade shows and following up on new business opportunities generated through events
Analysing market trends and making recommendations on product assortment and commercial opportunities
Maintaining accurate customer information, tracking orders, and providing regular business updates and reporting
You'll have
Proven experience in a Key Account Manager role within the Wholesale, premium / luxury sector
Experience managing and developing a portfolio of customer accounts
A track record of delivering commercial growth within an account base or territory
Strong commercial judgement and confidence in making informed business decisions
Excellent relationship-building and stakeholder management skills
A collaborative approach with the ability to work cross-functionally in a fast-paced environment
High levels of organisation, accuracy, and attention to detail
Strong communication skills with the ability to influence and build trust internally and externally
Fluent French and English language skills, both written and spoken
Born in London. Loved worldwide.
For a quarter of a century, we have shared the joy of Jellycat toys with
people of all ages, across the globe. Over this time, our unmistakeable
characters have gained the affection of millions – and centre stage in
many of the most prestigious stores across 77 countries.
We have also become a major trendsetter on social media, featured in
billions of hashtags. Today, we stand among the most loved and
respected soft toy companies in the world.
What makes us different? Playfulness and luxurious quality.
Our designers play until something magical and unexpected happens –
and a new character is born! We source beautiful materials that are
noticeably softer, subtler and long-lasting.
Our HQ, Jellycat Studios, is based in central London and from there we
spread joy through toys, accessories, books, music, films and social
media. We have two other main studios in Minneapolis and Shanghai.
Explore the Jellycat world at Jellycat.com
