scandiweb

Key Account Manager for eCommerce solutions

scandiweb  •  Remote  •  6 days ago
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Job Description

Key Account Manager for eCommerce solutions

Department: Business Development

Employment Type: Full Time

Location: Europe

We are seeking an experienced Key Account Manager with a strong technical understanding of eCommerce solutions and integrations. The role focuses on expanding long-term partnerships by identifying growth opportunities across scandiweb’s digital commerce, development, and experience services.

Our Key Account Managers work with international eCommerce brands and enterprise clients such as Puma, Läderach, Samsung, and The New York Times, helping them scale their digital commerce operations. The role combines strategic account growth with active sales engagement to uncover opportunities within existing and prospective client organizations.

Requirements

  • Strong knowledge of web development and/or project management methodologies
  • Technical understanding of eCommerce components and structure
  • Hands-on experience selling digital solutions
  • Self-motivation to learn new frameworks and systems to advance your expertise
  • Familiarity with eCommerce platforms such as Magento/Adobe Commerce, Shopify, Hyvä, Akeneo, or PimCore
  • Experienced in nurturing relationships with clients
  • Confident communication skills – can express yourself clearly in spoken, written, and presentation formats
  • Ability to translate business objectives into clear technical and commercial proposals
  • Fluent in spoken and written English. scandiweb works internationally.

Responsibilities

  • Build and nurture client relationships while driving sales growth through upselling and cross-selling services
  • Research prospects and existing clients to understand business objectives and uncover growth opportunities
  • Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention
  • Stay up-to-date about industry trends and market conditions
  • Lead daily sales activities, including preparing new offers and engaging potential clients through calls
  • Participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing
  • Serve as a trusted advisor for the client and scandiweb’s CTOs and CEOs
  • Prepare compelling business presentations and proposals tailored to the specific needs of prospective clients
  • Willingness to travel internationally, including Europe, the Middle East, and the US

What we offer

  • Substantial monetary bonuses based on successful lead conversion to a client;
  • Core health insurance coverage and sports bonuses;
  • Valuable eCommerce experience at the industry leader scandiweb;
  • Exciting travel opportunities;
  • Company-covered training and certification;
  • Support for hardware upgrades;
  • A diverse multinational team of experts to learn from;
  • Legendary online and onsite events to celebrate our success together.
scandiweb

About scandiweb

A new way of selling is here – experience Chat to Buy, our conversational commerce platform for retailers. Go to chattobuy.scandiweb.ai to learn more.

🌍 Digital experience partner to 700+ global brands

Since 2003, scandiweb has supported ambitious leading brands like PUMA, Jaguar Land Rover, and The New York Times, building and delivering strategic solutions in development, UX, CRO, SEO, analytics, and AI.

🚀 eCommerce innovators

We're behind trusted tools which help dev teams solve real problems and raise performance standards, including the ScandiPWA theme, ReadyMage hosting, AnswerRank AI-powered search relevance engine, and the Satoshi theme for Hyvä and Shopify.

🌄 Early AI adopters in eCommerce

We design and apply AI in ways that have the most notable impact, solving specific problems and helping teams go from "where do we start?" to "wow, this really pays off." We can build custom, practical AI solutions to match the unique way each business operates.

🎤 Keeping the conversation going

As organizers of top industry gatherings, including eCOM360, Meet Magento New York, Meet Magento Canada, Meet Magento Baltics, and Baltics.ai, we bring the eCommerce community together and drive progress through shared knowledge.

🌱 One partner for eCommerce growth

We become partners during platform migrations, headless builds, CRO programs, the development of custom AI tools, and an array of other projects. Our 600+ specialists work as an extension of your team:

- Strategy & consulting

- Tech & development

- Customer experience

- Growth marketing

- Data & analytics

- AI transformation

🏆 Results that speak

2,100+ projects launched. Award-winning designs. Measurable growth across all stages of the funnel.

🤝 Your success is our mission

We focus on long-term partnerships – some of our clients have been with us for 10+ years. Join forces with a dedicated team that aligns with your goals and collaborates with you to bring them to life.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Riga, LV
Year Founded
2003
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