Flora Food Group

Key Account Manager - Food Services

Flora Food Group  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
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Job Description

About the position

📍 Location: Kuala Lumpur, Malaysia

About the role

The Key Account Manager (KAM) - Food Services is responsible for expanding Flora Food Group presence across the HORECA (Hotel, Restaurant, Café/Caterers) channel. This role focuses on driving conversions through active field sales, building and maintaining strong operator relationships, developing business opportunities, and ensuring customer satisfaction. The position requires a strong commercial mindset, market awareness, and the ability to execute sales strategies that support both short-term revenue and long-term growth.

Your Responsibilities:

  • Acquire new HORECA operators and expand the customer base
  • Drive sales conversions through product demos & presentations
  • Manage and support operators within your assigned territory
  • Build strong relationships with chefs, owners & distributors
  • Monitor market trends and competitor activity
  • Work closely with distributor teams and report sales performance

What you bring:

  • Bachelor’s degree in business, Marketing, or related field.
  • Minimum 5 years of sales experience within the FMCG industry in Malaysia. Experience managing distributors is highly preferred.
  • Strong HORECA understanding & track record in customer acquisition
  • Excellent communication, negotiation & presentation skills
  • Analytical, independent, and customer‑focused
  • Willing to travel; distributor experience is a plus

What’s next

If this position sounds interesting, please hit the apply button now! If you have additional questions, you can send me email on nabila.imantiana@florafg.com

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles. 

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.

Flora Food Group

About Flora Food Group

The driving force behind our success are the circa 4,700 Flora Foodies who live our purpose every day and are engaged in our mission, delivering through our values of Performance, Care and Passion. Results Matter. With an ‘Always Day 1 mindset’. Always one step ahead, driven by data, with a finger on the pulse – our customers and consumers are at the heart. We identify the sweet spot; we relish challenge; we own it. We're agile decision-makers, with the courage to pivot, we sometimes fail fast - but learn even faster. Kindness wins. With a long-term focus on building a sustainable future, Flora Foodies show the 'Courage to Care' for each other, our communities, and the next generation. We believe in doing the right thing and 'Come As You Are' is not just a saying; it's an invitation to be authentic and bring your whole, true self to work. Difference brings angles and ideas to the party – we want you to be you. Passion fuels our Next Generation of the Food journey. Full of energy and possibility, Flora Foodies constantly raise the bar, driving the Flora Food Group and one another forwards. We're a team of food lovers and enthusiasts – our sum is truly greater than our parts, and we absolutely love what we do.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Amsterdam, NL
Year Founded
2018
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