Department: Account Management
Employment Type: Full Time
Location: Zinc - London
Compensation: £60,000 / year
Zinc builds candidate screening and compliance tools for recruiters and regulated employers. Our customers use us to make hiring decisions that are fast, accurate and defensible.
We're hiring a Key Account Manager for our mixed enterprise market portfolio of around 15 accounts, each starting at ARR of £100k+. You will be working with some of our top level clients, and they get our most white-glove service. This is not a sector-specific role. Your portfolio will span industries such as healthcare, education, finance, professional services, retail and tech. What these accounts share is commercial complexity and growth potential, not a sector.
You will be running as a top operator, in charge of retaining your clients and building the relationship with each one. You will carry full commercial ownership of a complex portfolio, including renewals, pricing, expansion and risk. You'll be the first call when something goes wrong, the person who spots the opportunity before the client does, and the internal voice that makes sure your clients are heard across Zinc.
If you've been running your accounts like a business owner rather than a relationship manager, this is the right next move.
You'll join a small, senior pod at the centre of Zinc's growth. Our biggest customers are where the company is investing, and the enterprise book is growing. You'll have direct access to leadership and real influence on how we serve enterprise customers, including shaping our Crème Experience Strategy rather than inheriting a finished playbook.
We run on data and AI. You'll work with live account health signals, usage data and AI tooling, so you spend your time on judgement and relationships, not admin. Our early-warning model is designed to catch risk before it becomes churn, and our pay structure rewards retention and the behaviours that drive it.
You'll work with a lead who has done the job and is invested in your growth. There's a visible path into more senior enterprise roles as the function scales.
At Zinc, we believe that background checks should be instant, easy, and delightful. Yes, you read that right.
Traditional background checking providers are slow, manual, and error-prone — Zinc’s here to change that.
Here’s how it works:
Step one: Select your checks
With Zinc you get exactly the checks you want, and no extras you don’t. Make your own templates and re-use them, or use our pre-built packages to align with any regulatory check requirements.
Zinc offers global checks in over 190 countries, including:
Credit checks
Address verification
Reference checks
Qualification checks
For a full list, visit https://zincwork.com/checks.
Step two: Tell Zinc who you’re checking
Enter your candidate or employee’s name and email address, then click “Request checks.”
The rest is easy: Candidates use our mobile-friendly platform to submit any required information, referee names, and additional documents. We’ll even chase references for you.
Here’s what Becca Covill, HR Operations Specialist at Jensten, said about Zinc references:
“When we’ve used different providers, there was a lot of manual intervention required. But with Zinc, we’ve been able to put them in, click a button, and it just runs.”
To stay in the loop, just visit your Zinc dashboard and get at-a-glance updates.
Learn more about Zinc’s commitment to candidate experience here: https://zincwork.com/candidates
Step three: Get results, fast
With direct HMRC integrations and automated workflows, Zinc delivers results fast. Like, really fast.
“Obviously I recommend Zinc, but an IDSP will change your life overnight. It had instant results.” — Zander Loftus, Recruitment Manager, Hexagon Care
View results directly in the Zinc platform, or get them delivered to your ATS or HRIS. Zinc integrates with platforms like Workday, Pinpoint, Greenhouse, and more. For a full list of our available integrations, visit https://zincwork.com/integrations.
