Job Description

The Business Development team focusing on cruise in the DNV Maritime Region Americas (M-A) covers the whole Americas, with main focus of the Miami region. Our responsibilities include profiling, marketing, business development, sales, and key account management. Our goal is to strengthen DNV’s market position and drive cruise account activities in the region. This involves growth strategies, customer retention, and securing newbuilding orders. We also organize customer courses, seminars, and events.

We maintain an extensive network both within DNV and in the cruise industry. Our expertise covers ship classification, statutory matters, and advisory services. We value customer engagement, competence development, and teamwork. Currently, we’re strengthening our Key Account Manager (KAM) team for cruise in Americas and the new KAM will be working closely with our Cruise Key Accounts in this area.

The Key Account Manager will report to the Head of Cruise Center, Americas, and be a member of the DNV Americas Cruise Center Team. This position will be located in our Sunrise, Florida office to service/grow the cruise client base in the Americas.

What You'll Do:

Take responsibility for business development and sales through close dialogue with and good understanding of our Key cruise customer’s needs and expectations
Fill the role as Key Account Manager (KAM) for select cruise customers
Secure new core class business and develop new opportunities based on identified customer needs and DNV’s total portfolio of products and advisory services
Strengthen our standing with defined cruise key customers by providing outstanding support and service
Enhance our cruise team’s image as a highly professional, creative and service-minded resource for our clients

At DNV, we offer opportunities beyond business. In addition to competitive conditions, the right candidate will enjoy working with issues to enhance safety and sustainability in an environment where trust, teamwork and innovation are core values. Our working culture is based on respect and care and an appreciation of the need for work-life balance.

Local conditions apply
Generous paid time off (vacation, sick days, company holidays, personal days)
Multiple Medical and Dental benefit plans to choose from, Vision benefits
Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
Employer-paid, therapist-led, virtual care services through Talkspace
401(k) with company match
Company provided life insurance, short-term, and long-term disability benefits
Education reimbursement program
Flexible work schedule with hybrid/remote opportunities
Charitable Matched Giving and Volunteer Rewards through our Impact Program
Volunteer time off (VTO) paid by the company 
Career advancement opportunities

**Benefits may vary based on position, tenure, location, and employee election

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.

What Is Required:

Bachelor’s degree or higher in Business, Engineering, or Science or relevant field.
Minimum of 5 years of experience from the maritime and cruise industry
Good understanding of the cruise value chain and its stakeholders
Proven experience with sales, customer engagement and marketing activities
Excellent English communication skills and the ability to adapt
Solid knowledge of DNV products, services, and internal networks
Strategic mindset with experience in business planning and execution
Self-starter with a proactive, creative and solution-oriented approach
Committed to DNV values, passionate about business development, and eager to drive innovation
We conduct a pre-employment background and drug screening

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*

About DNV

DNV is the independent expert in risk management and assurance, operating in more than 100 countries. Through its broad experience and deep expertise DNV advances safety and sustainable performance, sets industry benchmarks, and inspires and invents solutions.

Whether assessing a new ship design, optimizing the performance of a wind farm, analyzing sensor data from a gas pipeline or certifying a food company’s supply chain, DNV enables its customers and their stakeholders to make critical decisions with confidence.

Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.

DNV uses cookies. For more information, please visit https://www.dnv.com/privacy/change-cookie-settings.html

Industry

Government & Public Safety

Company Size

10,000+ employees

Headquarters

Høvik, NO

Year Founded

Unknown

Website

dnv.com

Social Media

Key Account Manager, Cruise Center Americas

Job Description

About DNV