Job Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries

The Key Account Manager is responsible for partnering with automotive workshops in our network to help them reach new levels of success. Using our in-house next-generation AI platforms and wealth of automotive data, you will enhance workshop performance, capacity, and sales.

Key Responsibilities:

• Conduct sales visits and build strong customer relationships with workshop partners
• Analyse sales performance and develop strategies to achieve targets
• Promote quality standards and operational efficiency across the network
• Provide expert advice on spare parts inventory and business improvements
• Implement company business standards and marketing initiatives
• Present proposals, sales deals, and performance data to key customers
• Utilise the CRM platform for lead management, customer relationship management, and sales forecasting
• Monitor, report, and gather accurate market data to inform strategic planning

Qualifications

To be successful in this position:

• Proven experience in the automotive industry (service assistant, parts service, service consultant, technician, or workshop manager)
• Strong sales track record with demonstrated ability to achieve targets in the parts trade
• Excellent coaching, presentation, and interpersonal skills with ability to influence others
• Proficiency with digital tools and CRM platforms; comfortable adapting to new technologies
• Fluent in German and English

What we offer:

• 40 hours per week, field-based position
• Competitive salary with benefits package junior range 40/45K Medior range 45/50K Senior 50/55K
• Company car + fuelcard
• Laptop and mobile phone
• Professional development and education programmes

Additional Information

MSX International - MSXI

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.