Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Located in Melbourne or Sydney, driving our Microbiology (MBD) portfolio business in the Australia and New Zealand region.

We are seeking a dynamic and experienced Key Account Manager to join our team in the microbiology business. This role will focus on the strategic management and growth of our key accounts across diverse markets in Australia and New Zealand. The ideal candidate will have a strong background in microbiology, excellent sales skills, and a proven track record of managing key accounts.

Key Responsibilities:

• Develop and maintain strong relationships with key accounts across clinical, pharmaceutical, and applied markets.
• Serve as the primary point of contact for key accounts, addressing their needs and ensuring customer satisfaction.
• Develop and implement strategic account plans to achieve sales targets and business objectives.
• Identify and pursue new business opportunities within existing key accounts and potential new clients.
• Conduct regular meetings with key accounts to review performance, address concerns, and identify opportunities for growth.
• Collaborate with the strategic partnerships team to develop and execute sales strategies and campaigns.

Market and Product Knowledge:

• Strong background in microbiology
• Stay up-to-date with industry trends, market developments, and competitor activities.
• Maintain a deep understanding of the company's microbiology products and services.
• Provide technical support and product training to key accounts as needed.

Collaboration and Communication:

• Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience.
• Communicate customer feedback and market insights to relevant departments to drive product and service improvements.
• Prepare and present regular reports on account performance, sales activities, and market trends.

Customer Relationship Management:

• Utilize CRM tools to manage and track customer interactions, sales activities, and account information.
• Ensure accurate and timely documentation of all account-related activities and communications.

Qualifications:

• Bachelor's degree in Microbiology, Life Sciences, or a related field. Advanced degree preferred.
• Minimum of 5 years of experience in sales or account management within the microbiology, clinical, pharmaceutical and applied markets.
• Proven track record of managing key accounts and achieving sales targets.
• Strong understanding of microbiology products and applications.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as required.

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility: Balance your work and personal life with flexible arrangements.
• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.