Job Description

Job Summary**

As a Key Account Manager, you will be responsible for building and maintaining strong relationships with key customers, driving sales growth, and optimizing our market presence within the pharmaceutical sector.

Job Responsibilities**

• Develop and execute strategic account plans to achieve sales targets and business objectives.
• Proactively engage with key customers to understand their needs, identify opportunities, and present tailored solutions.
• Manage and nurture existing customer relationships, ensuring high levels of customer satisfaction and loyalty.
• Conduct thorough customer analysis to identify trends, opportunities, and potential risks.
• Implement and manage multi-channel marketing strategies to enhance customer engagement and drive sales.
• Utilize market intelligence to stay informed about industry trends, competitor activities, and customer demands.
• Contribute to the development and implementation of sales optimization and sales strategy initiatives.
• Effectively communicate product value propositions and benefits to diverse stakeholders.
• Deliver consistent sales results and contribute to the overall success of the sales team.
• Work collaboratively with internal teams, including marketing, medical, and commercial, to ensure seamless customer experience.
• Display resilience and adaptability in a dynamic and competitive market environment.
• Proactively manage personal workload and priorities to meet deadlines and achieve goals.
• Utilize digital sales tools and platforms to enhance sales processes and customer interaction.

Job Qualifications**

• Proven experience in pharmaceutical sales and key account management.
• Strong understanding of customer analysis and customer relationship management principles.
• Demonstrated ability in customer success management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in developing and executing sales strategy and sales optimization plans.
• Experience with multi-channel marketing and digital sales techniques.
• A track record of delivering measurable results in a sales environment.
• Ability to work independently, manage self-effectively, and collaborate within a team.
• Strong market intelligence gathering and analysis skills.
• High level of resilience and adaptability to change.

Location:

Ferring India M&S