CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model
Key Responsibilities May Include:
We are seeking a commercially driven Key Account Manager to manage a portfolio of around 10 strategic customers, including large national accounts and European Key Accounts. In a market with strong growth potential, you will be responsible for retaining and growing existing business, securing contract renewals, and identifying new opportunities to increase revenue and customer value.
Key Responsibilities
Manage and develop a portfolio of strategic customers, ensuring high levels of retention, satisfaction, and profitable growth.
Build strong relationships with senior stakeholders and act as the primary customer contact.
Deliver annual growth targets through account development, active selling, and new business opportunities.
Lead contract renewals, commercial negotiations, and tender processes.
Develop and execute Joint Business Plans to improve customer supply chain efficiency and create mutual value.
Conduct regular business reviews, monitor account performance, and drive continuous improvement.
Collaborate with cross-functional teams to deliver innovative solutions and enhance customer experience.
Profile
Proven Key Account Management experience with large, strategic customers.
Background in FMCG, Retail, Supply Chain, Logistics, or related sectors
Strong commercial acumen with experience in negotiations and contract management.
Ability to build trusted partnerships and influence senior decision-makers.
Fluent in Italian and English
Comfortable travelling regularly within Italy.
Salary
52 800 - 63 000€ annual gross salary
Level Quadro - CCNL Commercio. All CCNL provided benefits applicable to this level are included.
Annual Bonus of 15%
Meal Vouchers
Employee Assistance Programme (EAP)
Option to participate in company share scheme
Life Insurance
Personal Accident Insurance
Please note: CVs must be submitted in English.
Hybrid Remote
Account Management, Adaptability, Building Rapport, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust CHEP to help them transport their goods more efficiently, sustainably and safely.
As pioneers of the sharing economy, CHEP created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries.
CHEP employs approximately 13,000 people and believes in the power of collective intelligence through diversity, inclusion and teamwork. CHEP owns approximately 347 million pallets, crates and containers through a network of more than 750 service centres, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco and Nestlé.
CHEP is part of the Brambles Group and operates in approximately 60 countries with its largest operations in North America and Europe.
For more information, visit www.chep.com.
