Evotym

Key Account Manager

Evotym  •  Vilnius, LT (Onsite)  •  1 month ago
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Job Description

About the Client

Our client is a rapidly growing fintech company specialising in crypto payment infrastructure. They provide businesses with a full-stack solution to accept, store, send, and exchange digital assets across 50+ cryptocurrencies.

As a Key Account Manager, take ownership of a portfolio of high-value clients within high-risk industries, ensuring seamless post-sale operations and long-term partnership growth. This role is critical in driving client performance, optimising revenue, and delivering a high-quality customer experience, while collaborating cross-functionally to support scalable and efficient payment solutions.

Key Responsibilities

  • Serve as the main point of contact for key clients, building strong and trusted relationships

  • Manage the full post-sale lifecycle: onboarding, contracts, integrations, and ongoing support

  • Monitor client performance metrics (e.g., conversion rates, transaction volumes) and provide actionable insights

  • Proactively identify growth opportunities and implement account development strategies

  • Resolve operational and technical issues efficiently, ensuring high client satisfaction

  • Collaborate cross-functionally (product, tech, compliance) to deliver tailored solutions

  • Maintain accurate records and reporting through CRM systems

Requirements

  • 2+ years of experience in the payments, fintech, or crypto industry

  • Proven track record in account management, client success, or partner management

  • Overall understanding of crypto payments, wallets, or related financial infrastructure

  • Experience working with high-risk industries is a strong advantage

  • Strong analytical skills and ability to interpret performance data

  • Hands-on experience with CRM tools

  • Fluent English and Russian (written and spoken)

Key Soft Skills

  • Proactive mindset with strong ownership

  • Excellent communication and stakeholder management skills

  • Problem-solving attitude with a focus on solutions, not blockers

  • Attention to detail combined with the ability to manage multiple accounts

  • Commercial thinking and a client-centric approach

What We Offer

  • Fair and transparent KPI system, with clear goals and performance-based bonuses for achievement

  • Competitive salary aligned with your experience and impact

  • Opportunity to work in a high-growth crypto fintech environment

  • Collaborative, transparent, and international team culture

  • A role with real influence on client success and company revenue

  • Recognition of achievements and personal milestones

  • Comprehensive social benefits

Apply in 2 min and become a key player in shaping the future of digital payments.

Evotym

About Evotym

At Evotym, we connect top FinTech talent with the companies shaping the future of financial technologies. From bold Web3 startups to global Payment and Crypto players, we build teams that drive results - fast, precise, and with zero guesswork.

Every Fintech journey starts with a spark, and the right people turn it into unstoppable growth.

Evotym specialises in:

✅ Recruitment Services – We connect top professionals in payments, crypto, technology, and C-level leadership with companies that need them, minimizing hiring delays and ensuring the right fit for business growth.

✅ Executive Search – Strong leadership is essential for sustainable growth. We secure proven executives with a strong track record in financial services, leaders who drive sustainable growth and long-term value.

✅ Outstaffing – Expanding your team without long-term obligations can be complex. We provide instant access to top-tier international talent, delivering flexible workforce solutions that support fast, scalable expansion without long-term commitments.

Focus on your Game.

We’ll focus on your Team.

📩 Let’s build your winning team today.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Berlin, DE
Year Founded
2023
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