Our client is a licensed Electronic Money Institution (EMI) regulated by the Bank of Lithuania, providing modern financial infrastructure for businesses and individuals. The company offers multi-currency accounts (GBP, EUR, USD, PLN), payment processing, and debit card solutions through a single platform.
As a Key Account Manager, you will take ownership of a portfolio of B2B merchants, ensuring strong relationships, stable payment performance, and long-term retention. This role is critical in driving revenue growth by optimising transaction flows, identifying expansion opportunities, and delivering high-quality payment solutions in a fast-paced fintech environment.
Manage and grow relationships with a portfolio of B2B merchants
Monitor and analyse key payment metrics such as approval rates, conversion, and transaction volumes
Identify performance gaps and recommend improvements across payment methods, geographies, and configurations
Drive upsell and cross-sell initiatives to expand client usage of products and markets
Partner with internal teams (product, tech, operations) to deliver tailored solutions
Conduct regular business reviews, providing insights and strategic recommendations
Ensure a seamless client experience across onboarding, integration, and ongoing operations
2+ years of experience in Account Management, Customer Success, or Business Development
Background in fintech, payments, acquiring, PSP, or related industries
Understanding of payment flows, merchant lifecycle, and transaction metrics
Fluent English and Russian
Experience working with CRM systems and data analytics tools
Ability to manage complex client relationships and translate business needs into solutions
Strong organisational and multitasking abilities
Proactive, results-driven mindset with a focus on growth
Analytical thinking and attention to detail
Ability to prioritise in a dynamic, fast-moving environment
Strong communication and relationship-building skills
Competitive salary aligned with your experience
Opportunity to work in a regulated and growing fintech company
Collaborative, transparent, and international team culture
High-impact role with direct influence on client success and revenue
Recognition of achievements and personal milestones
Social benefits package
Apply in 2 minutes and take ownership of global merchant relationships in a fast-growing fintech environment.
At Evotym, we connect top FinTech talent with the companies shaping the future of financial technologies. From bold Web3 startups to global Payment and Crypto players, we build teams that drive results - fast, precise, and with zero guesswork.
Every Fintech journey starts with a spark, and the right people turn it into unstoppable growth.
Evotym specialises in:
✅ Recruitment Services – We connect top professionals in payments, crypto, technology, and C-level leadership with companies that need them, minimizing hiring delays and ensuring the right fit for business growth.
✅ Executive Search – Strong leadership is essential for sustainable growth. We secure proven executives with a strong track record in financial services, leaders who drive sustainable growth and long-term value.
✅ Outstaffing – Expanding your team without long-term obligations can be complex. We provide instant access to top-tier international talent, delivering flexible workforce solutions that support fast, scalable expansion without long-term commitments.
Focus on your Game.
We’ll focus on your Team.
📩 Let’s build your winning team today.
